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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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antti mäkinen antti mäkinen
Asd
58 cc
Vuotaa teräketjuöljyä
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Customer Service Reply: Olemme vastaanottaneet tukipyyntösi tästä ongelmasta ja olemme olleet jatkuvasti yhteydessä sinuun asiasta. Olemme tarjonneet sinulle ratkaisun sähköpostitse ja odotamme nyt palautettasi. Voit olla varma, että jatkamme yhteydenottoa, kunnes ongelma on täysin ratkaistu. Seuraa tukipyyntöihin vastauksia ja sähköposti-ilmoituksia.
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Walt Hobson Walt Hobson
Mr
The saw is only good for trimming small branches. I used it twice and it broke twice. It runs great and is light weight. You cannot cut anything bigger than 3” because if it pinches at all and you pull on the saw, the handle breaks loose. The saw then has to be torn apart to put it together again. The second time the screw pulled out of the plastic and I had to drill it out and bolt through it. Next time I figure it will break the housing and I will have to throw the saw away.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
SawitNow SawitNow
Low price low lifespan
Since there are more negatives than positives with this chainsaw I will start with them first. The manual is mostly useless and poorly written for a potentially dangerous tool. The chain tension adjustment pin does not line up with the pre drilled hole in the chain guide bar so to get the chain cover to fit properly the guide pin has to line up with the larger oval holes in the chain bar. Check the youtube video and you will see the dude struggling to get the chain bar cover to fit and bolt it on. It comes with a 76 drive link chain which is very difficult to find as most chains are 78 drive links which are too long for this saw so most likely a new chain bar will have to be bought as well. Most saws use a 40 to 1 mix, this saw uses a 50 to 1 oil to gas mix, very difficult to find a pre measured oil 3.2 oz bottle of oil which is the mix for one gallon of gas. When you have to run around and find the items above this saw will cost you the same or more than a name brand with, good manual, instructions and readily available parts etc. As stated on other reviews customer service will do nothing to assist you other than point you to youtube or some other useless online information. Unfortunately this is a use it till it breaks and then throw away tool but with a little more quality from the manufacturer could be a decent tool to keep for a while. On the positive side it does start well with minimal effort and also plenty of power but again for how long and when you need to, how do you repair.
0 people found this helpful
Elemam: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
BBaker BBaker
Mr
The saw started up straight out of the box. The chain jumped off the bar often (I take credit as I am not efficient at putting that on just yet - this is my first chainsaw). But less than a week or two later, the saw WILL NOT START. I have changed the spark plug, I have checked that the start button was on, I have pulled the correct number of times with choke on and half way. It will not start. Frustrated.
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Quentin Quentin
Never has worked
Won't rev up, won't restart after refilling with fuel. Local small engine shop said that the high adjustment is stripped/ bent so it will not hold position. Customer service is a hassle, requesting a picture. Not sure how someone would photograph such a problem.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wayne Newell Wayne Newell
Chain saw
Hello both the small one don't work the pull cord will not wrap back up so who around my area works on them or use my warranty and send me two new ones please , I have bought a lot from y'all
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wreed Wreed
Customer
Out of the box, easy to assemble and instruction were good. Started out good, compression made it a little difficult to pull start, it cut real well for about 20-30 minutes and wouldn't start again. You’ll wear yourself out trying to start it. You get what you pay for that’s for sure here. Overall it’s a crap saw.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Perez Ferron Perez Ferron
Oui
58 cc
Elle perd de l’huile au bout de deux semaines, et c’est dégoûtant
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Doug Oliver Doug Oliver
I'll leave this blank..until my chainsaw issues are resolved.
So I was having high hopes for this saw. I have purchased the Vevor backpack leafblower and have had no problems with it. I purchased new 100% gas and a can of oil. Filled leaf blower and the New Vevor chainsaw. Started on 5-6 pull! Awesome. Ran saw like they said, half throttle first 15 or so cuts. Set it down. Start piling limbs. Go to start it, won't start. Finally get it started with choke on and go to cut and it would die. Pulled the plug out and checked it. Its clean. Check air filter it's good. Go to top it off with gas and notice big puddle of oil on the concrete. Top both of them off still doing same thing. Went to get the saw off the ground and my wife says "is that thing spraying gas out around the fuel cap"? Yep, sure enough. I've reached out to Vevor and the response I got was 1. You need to make sure it's got gas in it! 2. This chainsaw has an automatic oiler and is customary for it to leak a little. So, I did buy the extended warranty for this and all I get from them so far is "you got gas in it"? Y'all take this with a grain of salt. Hopefully they will refund or replace this thing. If not I'll go buy a Sthil. Tried to upload pics and videos but it won't upload.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Nick Nick
Works and cuts
Started and ran fine for about an hour then after shutting it down for a bit to clear some brush it didn't want to start then the pull cord broke when the sleeve to the pull cord hole broke.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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