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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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David B Uuk David B Uuk
General contractor
After long deliberation, I bought a Vevor saw, with hesitant optimism. Ordering was easy, shipping as well. The quality was better than expected. But it was good I had arborist experience and did a thorough precheck on the saw because the air filter was not installed properly. not a big deal but would have become an issue with use. Purchased all factory recommended fuel/oil and then spent the next 4 hrs trying to start it to no avail. All of the demo videos I've seen people starting them in 1-2 pulls. The instructions on saw say 7-10. I have 8-10 saws ,heck I have a stihl 044 from the late 80s that starts easier. Disappointed.
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Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Timothy Scott Timothy Scott
Buyer
The smaller saw seems great. The larger saw has no primer bulb so you have to pull the cord 20 times to start it. The first time I used it the plastic collar on the pull cord broke which let the cord contact sharp plastic which immediately cut the pull cord. Im not gonna even try and fix it. Its going in the trash
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jimmy Jimmy
Jansson
58 cc
It can’t start without start gas! When you finikky get it to start it works good. But you will never know if you will be able to start it. I think the problem is suction, when it finally starts with gas then probobky it can take fuel from the tank. Very good price if it would have been working but if the price is too god the item is not
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Todd smirman Todd smirman
Working man saw
Peace of junk
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Darrin walter Darrin walter
Broke in 3 days
I was running it for farm work around my farm and split the bar and ruin the sprocket and the pin in the brake handle vibrated out and kept it on break
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Clif Clif
Chainsaw 62cc
The only thing good above this chainsaw was the price. Assembling did take sometime. While using the Vevor 62cc chainsaw the proformance was good then started to slow down. The chainsaw struggled to cut thru large tree. I would not recommend.
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jake Jake
Jake
Chain tightening screw was bent and inoperable straight out of the box and even if it did operate correctly it would be difficult to turn due to the design . The nuts holding the chain and bar on are very awkward and hard to get back started. Saw did crank and runs with ease.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Fresnel Fresnel
Tronçonneuse en mode accélérée constamment
Le ralentit de la tronçonneuse est beaucoup trop élevé ce qui fait tourner la chaîne en permanence et rend la tronçonneuse dangereuse... N'a bien fonctionné qu'une seule fois, a la deuxième utilisation de ralenti est trop élevé...
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mark Darretta Mark Darretta
Won’t start
Can’t get this thing to start up. Even brought it to a small engine mechanic and he can’t get it started.
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Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steve Allen Steve Allen
Mr
58 cc
Not that happy with this purchase. I've been out firewood cutting with it once. It started fine but kept cutting out after just one cut. I've contacted support but so far no reply.At the moment I wouldn't recommend and it they don't sort it for me very soon I'll be returning for a refund.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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