Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing
25 cc
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couik !!!
62cc
impossible de la faire démarrer. je suis déçu mais je vais contacter le service client pour mes 2 machines que je ne peux pas utiliser.
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Broke the 3rd tank of gas. Vevor refused to help.
Bought it to cut up a tree. 1st day I used it, it was a beast. It ripped the tree apart. 3rd tank of fuel it froze up. Vevor said since I bought it on an FB ad that I had to contact the vendor. Vendor was unreachable and site would only direct me back to Vevor Customer Service. Vevor would only tell me it was a 3rd party sale, they had no record of sale, and they couldn't help me.
Turns out that the threaded stud that holds the air cleaner on had vibrated out and been sucked into the motor. Shop said they straitened out the problem, but can't get it started again.
I bought a 58cc to replace it and the 3rd time I try to start the new saw... It won't start. WTF Vevor? I gapped the plug, gapped the magneto and NOTHING!
Now I try to return it and can't find a order # because it's not listed on the order. All I can find is the tracking #. I'm so pissed!
I query the Vevor AI and it tells me exactly where to find the order #, but it's not there!!! I think I'm done with Vevor.
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Owner
The chainsaw was difficult to get started. Once started it ran for 20 minutes then would not start again. No primer button on this chainsaw.
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Mr
I don't think this is supposed to happen when you start your chainsaw up. No smoke comes out of the muffler but it sure as hell comes out of the sprocket area when you give it gas. And they sent a saying that was about 4 in too long with it that took forever to get remedied. But now I think the warranty time is up as it was brought a while ago. My First Vevor tool failure.
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Construction
The product feels cheaply made and after using it twice in three weeks it doesn’t want to start and bogs down when I squeeze the throttle
0 people found this helpful
Buyer
I opened the box after almost a month and tried to start the saw.
However, tried several times and watched the videos for operation and repair.
I requested the support from my account. They asked me send some pictures and video, and ask me watched the video.
No one call me to help. Then, I asked return/refund. No response!!
I'm very loyal on VEVOR products. I bought lot of tools from them.
But, it changes me this time. You abandon your customer..
cheap product and no service. Be careful.
1 people found this helpful
Owner
Would love to review the performance of this 62 cc 20 inch chain saw from Vevor , unfortunately, I can't , it's a no start . I can however review the assembly instructions which suck , I don't need them to assemble it I just wanted to see what they were going to say . 1 ) they never tell you to install felling dogs 2 ) the throttle lock didn't work , 3 ) the chain adjustment screw on THIS model is in the front right next to the bar NOT on the side as it is shown in the instructions ( there is a hole where the adjuster screw should be , but it is a sealed piece of plastic , all in all , you get what you pay for
0 people found this helpful
Saw
Purchased this saw. Pull rope malfunctioned when attempting to start. After 1 week no one will help resolve issue. Do not recommend based on the service.
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Mr
Only used once and stopped working while using it and never worked again. I tried everything even changing the gasoline whit no avail.
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Wife
TINY. This is so small. Don't plan to cut trees with it if you buy it.
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