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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Silence Silence
couik !!!
62cc
impossible de la faire démarrer. je suis déçu mais je vais contacter le service client pour mes 2 machines que je ne peux pas utiliser.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Curtis Martin Curtis Martin
Broke the 3rd tank of gas. Vevor refused to help.
Bought it to cut up a tree. 1st day I used it, it was a beast. It ripped the tree apart. 3rd tank of fuel it froze up. Vevor said since I bought it on an FB ad that I had to contact the vendor. Vendor was unreachable and site would only direct me back to Vevor Customer Service. Vevor would only tell me it was a 3rd party sale, they had no record of sale, and they couldn't help me. Turns out that the threaded stud that holds the air cleaner on had vibrated out and been sucked into the motor. Shop said they straitened out the problem, but can't get it started again. I bought a 58cc to replace it and the 3rd time I try to start the new saw... It won't start. WTF Vevor? I gapped the plug, gapped the magneto and NOTHING! Now I try to return it and can't find a order # because it's not listed on the order. All I can find is the tracking #. I'm so pissed! I query the Vevor AI and it tells me exactly where to find the order #, but it's not there!!! I think I'm done with Vevor.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tim Tim
Owner
The chainsaw was difficult to get started. Once started it ran for 20 minutes then would not start again. No primer button on this chainsaw.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Jeff Wolf Jeff Wolf
Mr
I don't think this is supposed to happen when you start your chainsaw up. No smoke comes out of the muffler but it sure as hell comes out of the sprocket area when you give it gas. And they sent a saying that was about 4 in too long with it that took forever to get remedied. But now I think the warranty time is up as it was brought a while ago. My First Vevor tool failure.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Construction
The product feels cheaply made and after using it twice in three weeks it doesn’t want to start and bogs down when I squeeze the throttle
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
Buyer
Buyer 1 Buyer 1 Buyer 1 Buyer 1
I opened the box after almost a month and tried to start the saw. However, tried several times and watched the videos for operation and repair. I requested the support from my account. They asked me send some pictures and video, and ask me watched the video. No one call me to help. Then, I asked return/refund. No response!! I'm very loyal on VEVOR products. I bought lot of tools from them. But, it changes me this time. You abandon your customer.. cheap product and no service. Be careful.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Peter Leandro Peter Leandro
Owner
Owner 1 Owner 1
Would love to review the performance of this 62 cc 20 inch chain saw from Vevor , unfortunately, I can't , it's a no start . I can however review the assembly instructions which suck , I don't need them to assemble it I just wanted to see what they were going to say . 1 ) they never tell you to install felling dogs 2 ) the throttle lock didn't work , 3 ) the chain adjustment screw on THIS model is in the front right next to the bar NOT on the side as it is shown in the instructions ( there is a hole where the adjuster screw should be , but it is a sealed piece of plastic , all in all , you get what you pay for
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin Perry Justin Perry
Saw
Saw 1
Purchased this saw. Pull rope malfunctioned when attempting to start. After 1 week no one will help resolve issue. Do not recommend based on the service.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
José Borrero José Borrero
Mr
Mr 1
Only used once and stopped working while using it and never worked again. I tried everything even changing the gasoline whit no avail.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Amy Amy
Wife
TINY. This is so small. Don't plan to cut trees with it if you buy it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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