Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

I can't give a review on how this saw works, as when I attempted to start it, it would not run. After looking into the saw, I found the was no spark getting to the spark plug. After contacting VEVOR customer service, I was given instructions to watch a short video on the operation of the saw, which I did. I had already done all of that. I have had many chainsaws over the years, Currently own a BIG name brand saw. This saw was going to be my backup saw and the saw I would carry with me on my tractor. Customer service was quite prompt in getting back to me, and after exhausting their efforts, offered and started the proceeding to give me a full refund. Customer service is fantastic, although some slight communication barriers, but great nonetheless. As far as the saw... I liked it, liked the tools and accessories that came with it, but with it not starting I cannot accurately rate it. Perhaps I got the rare oddity that was messed up. I guess I will not know.

Chain brake toggle was cracked when I opened the package. Didn’t realize that the operation of the chain brake would completely break the toggle off which now leaves the brake in the on position permanently so can’t even get the chain to spin when running. Also it wouldn’t even start up after running through the operating checklist. Couldn’t find a primer button so pulled the cord about 100 times and nothing. Read a lot of good reviews on this product but I am very disappointed. Now I have to wait 48 hours for Vevor to respond on whether they will refund/replace or not.

Bonjour après 1h d utilisation la piece d arrêt chaine a sauté et a cassé du coup ma tronçonneuse reste bloqué le mécanisme ne fonctionne plus de plus la chaîne ai tordu du coup j ai du racheter une autre chaîne plus robuste je demande pas un retour mais juste la pièce du carter sert à arrêter la lame

The chainsaw was delivered quickly and was in good condition. Packaging was undamaged and the packing material kept it from being easily damaged. The instructions to assemble it were clear with good instructional pictures.There is a difference between the actual chainsaw and the instruction manual. Manual shows chain tension screw on the side of the drive wheel cover and on my chainsaw it’s actually on the front of that cover. I had it put together in 15 minutes. I added new chain oil and a fresh ethanol free 40:1 fuel mix using synthetic 2 cycle oil. That’s where the good ends. It will not start no matter how many times I try. It will try to catch on the 7-10th pull but not actually run. After about 12 pulls - nothing close to trying to run. I’ve tried with the choke pulled out, pushed in and even 1/2 way. I have read some reviews about changing out the spark plug with a NKG plug - so I will give that a try before I return it. I really wanted to like this chainsaw. I have a gun case and trailer jack from Vevor that are very good. This is my first power tool from them. Disappointed to say the least.

Reçu une autre marchandise, donc pas de tronçonneuse

Can not find a chain at my local Arbor stores. Not a common chain size(.325”76) saw his no bumper spikes or feeling dogs. Where will I find service parts that will be needed in time to come. local stores don’t even have Vevor parts or listing for cross-reference.

Easy to start, did not hold up well. Pull cord starter stripped out on 4th use and now I can’t start it. 62cc 20”

Bought this saw a couple of months ago, initial use was pretty good, I was impressed. Today I had my second use and I’m totally dissatisfied. The chain had to be re tightened a few times in limited use. The I stopped to sharpen the chain and it wouldn’t start again. Not sure what my options are now but just glad I didn’t spend a lot of money on this item

Maschine springt bei warmen Wetter nicht nicht oder nur sehr schlecht an. Kettenspannung umständlich.

Chainsaw worked great at first, after using it about 5 times the pull cord snapped and I had to replace it, now the saw wont start, im guessing factory defect