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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Derrick Jacobsen Derrick Jacobsen
Owner/Operator
Chainsaw came packaged nicely, arrived 2 days earlier than expected & the price was great! Used once for about an 1hr ran perfectly. 2nd use about a week later & it would idle just fine but when I went to rev it up it would stall every time? Let it warm up & no change? Used chainsaws all my life especially when I had a tree trimming business so have plenty of experience! Not happy with this purchase so far!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Greg Greg
Retired
The chainsaw I purchased flawed right from the start. The first time I started it; the rope pulled very hard. I knew something wasn't right, as it is supposed to be an easy start feature. The third time I started it, the starter rope wouldn't retract. Upon inspection, the return spring was unwound and came out of the housing making it unable to start. However, Vevor customer service was prompt, and sent me a replacement saw which I have not opened yet. This is satisfactory for me as long as it doesn't have the same issue. To have the first saw repaired, will cost nearly the amount I paid for it. I've been using chainsaws for 50 yrs. The saw performed well for the short time it was running.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Curtis Lewis Curtis Lewis
Buyer
Powerful. Cuts clean and fast. The plastic is very low grade. Hard pull needed to start. Chain tensioner arrived bent and will not work properly. Waiting for a reply on a replacement for that. Price was awesome which is why I will keep it if I get the replacement part.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason moore Jason moore
Owner
The thing started falling apart on the second use. It ran good the first few hours. Then I started noticing nuts falling off the muffler, wood dust was getting in the carburetor. Etc.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James James
Chainsaw under $100
Starts and runs as stated. However the chain is to aggresive for the saw when cutting hard woods like Lve Oak. It works fine as a prunning saw but anything larger than 2" is almost to much. Now the real questions: 1. Will I buy another one? -------No 2. Will I continue to use this one? ---------Yes, until it breaks.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Luis Luis
Motosierras
Tiene muy buena pinta , wsta a prueba a ver como sale y si decir que el envio tardo mucho. Gracias
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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laurent georgeon laurent georgeon
Tronçonneuse
58 cc
Bonjour , merci pour votre machine tronçonneuse thermique vevor , serait il possible d'avoir la notice d'entretien et réglable en français s'il vous plaît car la notice fournie avec la machine n'est que en anglais . Merci
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Jose Jose
Motocirrra de 12”
Me gustaría saber sobre la garantía o la devolución de este producto o tal vez me la pudieran remplazar me gustó como trabaja pero de repente empezó a echar mucho uno y olía a quemado gracias
0 people found this helpful
Customer Service Reply: Le pedimos disculpas por las molestias que esto le haya causado. Recibimos su ticket y nos mantuvimos en contacto con usted para resolver el problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
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themuff themuff
hmeng
the chain was of poor quality - replaced it with an oregon chain - working fine now.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Wc700 Wc700
Vevor saw
A good saw for the price... Not a husky or Stihl, I only bought it to limb trees, lightweight and powerful enough for that
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."

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