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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Jim Thompson Jim Thompson
Owner
Missing bolts for dogs......file too small for the chain.....Jim Thompson
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dusty Dusty
Chainsaw
It runs very rough when cutting into a tree definitely just needs a tuneup but other than that I mean the price for what you get it’s well worth it
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Avg. Homeowner in the Woods! Avg. Homeowner in the Woods!
VEVOR 62cc Needed a lot of help!
I received this chainsaw from VEVOR and was excited to try it out. After all, who could resist a 62cc saw for that price. I assembled it and ran it for about 10 minutes slashing limbs from a downed tree on my property. It ran "Ok", but not great. It didn't really want to idle and would stall out. I brought it back to the garage and confirmed everything was assembled correctly. I test fired it several times and it would run for about 2 seconds and then die. I disassembled the unit to check that all the fuel lines were in good shape and not kinked or anything. All looked good. After some frustration, I reached out to VEVOR requesting a return/exchange. They offered me two options. One was to return the saw and they would replace it, or they would refund about 50% of the purchase price and I could do whatever with the saw. I decided to take the money and shelved the unit. A couple weeks later, I was servicing some other equipment and decided to give the saw another go. Nothing had changed. It would fire then die. I broke the saw down again and cleaned the carb out to make sure there were no blockages. I found a little debris in the carb which I cleaned out. I refueled the unit and fired it. It ran for a bit longer but was still struggling. I decided to make some adjustments to the carb (low/high and Idle). It took a bit to get it so it would idle but it finally started to run. After some tweaking of the low/high I was able to get the engine to stabilize and run. I kept tinkering and sure enough I got it dialed in. Now it runs great. I bucked some logs yesterday and it performed as it should. I think it is a useable saw now. FYI, I live in the Colorado mountains so altitude was the biggest factor in readjustment of the carb. Additionally, there was likely some debris in the carb from the manufacturing process. CONCLUSION: This saw is a great saw for the average homeowner, but it may take some adjustment to get it to run correctly depending on where you live.
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Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Adam Blalock Adam Blalock
Runs till it doesn’t
Used it for a multi day clearing project. First day it ran really good. 2nd day half way through it wouldn’t crank after a refuel. Battle this the next day till I just gave up. It will crank once it’s cool I believe.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
bobi bobi
commentaires
58 cc
bonjour, la tronçonneuse est conforme à ce dont je m'attendais mais le protège mains et frein de chaîne ne fonctionne pas en aucun cas il ne freine la chaîne. Je ne sais pas si c'est dangereux ou pas?ensuite sur la photo descriptive on voit 2 chaînes et il y avait 1 chaîne ?
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Hollis kuhling Hollis kuhling
Chainsaw
Loved it but after I used it a hour it won't idle or run right
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
chris chris
säger
58 cc
Säge brauchte sehr lange, bis sie mal ansprang. Die Sägeleistung ist zufriedenstellend, jedoch ist die Säge stark inkontinent. Die Säge darf man nicht mit gefülltem Kettensägeöltank abstellen, sonst gibt es eine Überschwemmung. Würde ich nicht mehr kaufen. Tut mir Leid.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Robert Mullenix Robert Mullenix
Chainsaw
The quality of the saw could be better such as the fuel tank and the reservoir for the bar oil si that there not leaking.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Caveman Caveman
Startup issues
The saw had initial issues at the beginning and wouldn't start. I had to get a new spark plug, and then go through the clearing procedure recommended in the online troubleshooting guide. It required removing the spark plug, standing the saw vertical with bar pointing up, then pulling the starter about 15 times to clear out the cylinder. Since then it has started regularly. Other issue is the fuel tank cap. It is positioned at the bottom and leaks like a sieve. Because of this the saw runs out of fuel very quickly, as most of it leaks out. Hard to beat the price though.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Pat Pat
Le
Très content de l'avoir trouvée avant de pouvoir entrer dans le "haut de gamme", normal dans quelques années minimum de nouveau, un jour, mais le plastique du carter est très fragile, trop fragile, s'est fissuré au repos sans choc, ni gel d'ailleurs, ce serait bien de trouver des pièces et chaînes qui me semblait pourtant correcte mais s'est bloquée et tordue ensuite étrangement mais très bien affutée a priori (deux utilisations avant puis une troisième...), plastique à solidifier impérativement ce ne sont des jouets, le lanceur tient pour le moment enfin, relation difficile de SAV ne comprends pas bien les tickets, finalité, modalités ?! visiblement l'espace de chargement de cliché est trop réduit etc.
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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