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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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Brian M Brian M
saw owner
Put together easily but Unable to tighten chain screw in final step.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mateiciuc Mateiciuc
vasile
40 cc
it been broken after 2nd use...is more one toy then one tool
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mariano Rossi Mariano Rossi
Dr.
La motosega in se e’sorprendente. Potente, affidabile, con un rapporto qualità prezzo incredibile, catena compresa. avendola usata, la comprerei anche se costasse il doppio. Il mio esemplare tuttavia era non funzionante. Non dava scintilla alla candela, quindi il motore non poteva essere avviato. Mi intendo di motori e il problema era che la bobina di accensione era regolata talmente distante dal volano che non poteva funzionare. Regolata la distanza a 0,35 mm e’ partita bene. Un secondo problema era che dava talmente tanto olio per barra e catena da sembrare ancora una volta guasta. Finiva l’olio in pochi minuti. Ho fatto una piccola modifica al meccanismo (di fattura davvero molto economico) di registrazione della pompa olio e ora il tutto e’ come dovrebbe. Ho dato solo tre stelle complessive perché il mio esemplare era davvero da restituire, il controllo qualità, che giudico scadente , e’ l’unico aspetto a tradire la fascia super economica. Certamente inverosimile che ogni esemplare venga avviato anche per poco prima dell’immissione in commercio, il mio non sarebbe uscito dalla fabbrica. Per il resto grande oggetto. Se poi dura più di una stagione sarà stato anche un ottimo investimento.
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Customer Service Reply: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Mike Stephens Mike Stephens
Mr.
Extremely hard to start.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Matthew reiter Matthew reiter
Vevor 62 cc chainsaw
The saw has enough power for a homeowner, but it is not enough for like a commercial application and I do not like that. The tensioner screw is next to the bar in the front. It should be on the side like others. The chain will keep hopping off little brush if you're cutting down a trailer. But if you were doing just little piddly stuff and just cutting straight into some wood then you will be very happy with this. So it feels like it has a lot of power when you start it and pull the trigger. But it's nothing like a steel or an echo. I also bought the little hand held climbing saw from V4 that saw is much better quality
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Bobby Sanders Bobby Sanders
Maybe
Everything started out kinda bad but once I got through A I and got in touch with someone in service.They corrected all the problems.My saw come without a bar and chain i don't believe it had anything to do from the factory for the box had been opened and retape. Maybe they could not position it back in the box right to get it to me. But customer service give me a $60 credit, which I was very happy with. It all seems to be working fine. A little hard to start, but other than that same to run wonderful, very powerful, more than I ever dreamed it would be. Also, the pull cord does not always engage.I think it's gonna be a problem down the road. For the money a GREAT SAW
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Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Bill Miller Bill Miller
Mr
Very hard to get started took around 60 pulls but finally started. Then ran good .chain didn't last long had to sharpen. It's is a little heavy. Cut maybe half cord so far.for price not bad. But could use a primer pump to get it going
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Eric Cole Eric Cole
Be more specific
Honestly the only reason I’m not raving is because the pic shows the saw with grips and I’m pissed that on delivery they are not included. String running saw,, ya def want the ear plugs but 6 out of 10 just because of the misrepresentation
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
vaughn vaughn
owner
leaking oil 1st use
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott Morris Scott Morris
Runs great, fuel and oil leak everywhere
It starts easy and runs great however fuel leaks out of the gas cap so have to store it on its side or empty it after every use if i want to thang it on the wall with my other saws. oill also leaks out of the oiler so have to empty that evey time as well or it will just drain it all on the floor. As the saying goes, you get what you pay for. Chain adjustments are not as easy with no side adjuster and the chain brake built into the cover is kind of flimsy and difficult to install
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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