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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc

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dennis dennis
Kettingzaag
Na 1x 5min gebruikt wil ie niet meer starten
0 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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jeanluc delente jeanluc delente
défaut à la réception et pas de service après-vent
à réception colis intact, montage, remplissage des réservoirs. Impossible de démarrer . J'ai tout essayé et ce n'est pas ma première tronçonneuse donc j'ai tout regardé y compris le frein de chaîne. Après vérif pas d'étincelle à la bougie. Et pas de réponse à mon mail au service client . Zéro le service après-vente Vévor !!!
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Adam Adam
Mr
58 cc
First time I am not happy with Vevor product. So far I bought plenty of things but this chainsaw receives just one star. Hard to start from very beginning even if I did exact procedure according to instruction. When it started (thanks to some miracle) it worked up to 3 minutes and died... no chance to start it again. Rubbish.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
haraldfalkeisen haraldfalkeisen
moteur ne marche pas
603 Cher Vevor, J'ai bien reçu ma commande hier par DPD. J'ai assemblé la tronçonneuse conformément au manuel d'utilisation et je l'ai remplie d'huile de chaîne et d'essence pour moteur 2 temps. Malheureusement, je n'ai pas réussi à la démarrer. J'ai finalement retiré la bougie et constaté que, bien que le moteur soit alimenté en carburant, l'étincelle ne se produit pas. Les vis platinées sont correctement réglées, mais il n'y a tout simplement pas d'étincelle. Je souhaite donc vous retourner la tronçonneuse, mais elle contient maintenant de l'huile et de l'essence. Pourriez-vous me conseiller sur la marche à suivre ? Cordialement, Harald Falkeisen
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Glenn S Quader Jr Glenn S Quader Jr
Mr
I have been unable to get this chain saw to start with the 40:1 mix. I'm trying other mixes but so far it is a dud.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Julie Julie
owner
Package was delivered, 2026-07-30 09:39:03. Later that afternoon I tried to start the chain saw and it would not start. I contacted your live help and upload a video showing the saw has NO SPARK at the spark plug. 3 days later I was sent a generic response telling me to confirm I have a 40:1 fuel mix and other solutions to a saw no starting but no solution for NO SPARK. It has been 4 days and I need a replacement saw! I ordered this to cut a tree down this past weekend and I can't wait forever!
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeff Jeff
Only worked one time
I bought a chainsaw from this company and used it one time and then stored it in my shop waiting for this time of year to get it out to start pruning trees back. I bought it in April and I have had to fight to get any kind of response from them. They keep telling me that I need to send videos of me starting it to them. It wont start I have pulled it and pulled it. So you will be on your own if it messes up have not spoken to a real person yet. I had started buying this brand because I do work around my home and thought it was a good brand for that small work around here. I have a auger and come a long but after this I will not buy from this company again. Don't listen to the warranty lies on there products
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
James James
Owner
Pull cord spring broke 3 time I used the saw.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
José Gomez José Gomez
Chainsaw
am writing to express my significant dissatisfaction with the product. Despite repeated attempts to power it on and extensive troubleshooting, the device remains unresponsive. I have exhausted all options and determined it is non-functional.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Dan Dan
Chainsaw's tensioner system did not work, saw unusable
They sent a chainsaw with a bad chain tensioner where the hole in the guide bar does not line up with the tensioner screw. Due to this issue you simply cannot tighten the chain properly. I sent vevor all the photos of the issue and they simply keep giving me vague instructions how to use the chainsaw, I'm an experienced chainsaw user for many years and know a faulty saw when see one. They simply don't want to honor their return policy. I will not buy any power equipment from vevor again based on this experience.
5 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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