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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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Eric Halverson Eric Halverson
It will not start
Chainsaw will not start and vevor will not stand behind their product
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
bpingel1976 bpingel1976
Hard or no start
Honestly had high hopes for this saw. First start took more then 25 pulls. Went through a tank of fuel no problem. The second tank full won’t even start. Yes I’m using 40:1 mix. It’s a shame. Nice saw well balanced.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
kjell kjell
Får ikke start
58 cc
Får ikke startet saga har holdt på i 2 timer uten å få start på saga. Har tatt ut pluggen flere ganger å tørket den. Virker som den ikke tenner
0 people found this helpful
Customer Service Reply: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
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Samuel R Mccormick Samuel R Mccormick
USArmy Ret
It doesn't run it junk
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ferenc Csóka Ferenc Csóka
Nincs valódi ügyfèlkezelès,csak időhúzàs !
Hibás terméket kaptam és nem kapok megoldást! Műszerész vagyok emiatt ezt alaposan meg tudom erősíteni. Az ügyfélszolgàlat nem ad segísèget! "Szedjem újra szèt ès szereljem össze ismèt" ez volt a válasz. Videót küldtem a problémáról,de nem vesznek komolyan ! Ez màr a màr a második eset hibàs termékről,de az előbbit megjavítottam saját kezűleg,ès nem reklamáltam ! Vàsàroltam több terméket is,de ez nem számít! Nem vagyok komoly ügyfele a Vevor vállalatnál! Befejeztem a kontaktot velük,de ezt nem hagyom ennyiben,mert ez csalás! Folytatás következik...
1 people found this helpful
Customer Service Reply: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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mi*** mi***
tough time getting it to start, if at all possible.
shipping was extremely fast!!! boxed up, with everything in it. I took it out and started putting it together by instructions sent. first issue was putting the guide in the bar guide lower hole. unless it means slot....but that didnt work either. after installation, I mixed the gas/oil per break in and added bar oil finding that it said 2 stroke oil instead of chain or bar lube. well I released the brake, pulled out the choke and cranked 7-8 times when I thought i heard it turn over. pushed the choke in amd them cranked for about 50 times till I nearly passed out with nothing more than noise of the pull cord. I am going to break it down again tomorrow and see if I can find aomething obvious but this isn't what I was expecting!!!!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
F5 Tornado F5 Tornado
Poor service
Never received. Took too long time to get money back.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
sales sales
Horrible customer service and chainsaw
Wouldn’t start out of the box. Bought new NGK spark plug and it ran for 30 minutes, killed it, never to run again and there customer support is horrible.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michel Michel
sav nul
A fuir, tronçonneuse qui n'était pas neuve , interrupteur qui sort de son logement et impossible à démarrer. Vévor n'a pas voulu me l'échanger. Ils m'ont proposé 28€. Maintenant elle est en réparation, j'attends la facture.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Da*** Da***
Wont start after first time using
It started once and I used for about an hour. It worked great but havent been able to get it started again
2 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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