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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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bjornhasselquist76 bjornhasselquist76
Ingen beskrivning
58 cc
Fick ingen installationsbeskriving!!! Har sökt på er hemsida utan resultat. Uselt!
0 people found this helpful
Customer Service Reply: Vi har skapat ett ärende för att du ska kunna följa upp problemet. Vår kundsupport kommer att kontakta dig via e-post och ge dig uppdateringar tills problemet är löst. Vänligen kontrollera din inkorg snarast för våra meddelanden.
finster_32 finster_32
TERRIBLE COMPANY
If I could give 0 stars I would. I received a DOA/Defective product and support has been useless. Every reply from them which is just more questions resets their 48 hours response time. Meanwhile I have lost money on a job I have been unable to complete. Stay away from Vevor!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
civil.war.pipes civil.war.pipes
Don’t but
Very difficult to start. I don’t know if I’ll be able to use it. I received $59 back, but I can’t get it to run. Customer service is difficult and slow. There is no phone number. I don’t recommend.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
CBru88 CBru88
Wasted money on a Christmas gift that does NOT work!
I bought this as a Christmas gift for my husband. It was not needed until a tree recently fell in the backyard. Directions were followed to the letter, but no matter what he has tried this thing will NOT start! We have a yard full of downed tree and no way to cut it up without buying another chainsaw. Thankful it was on sale and full price was not paid, but still NOT happy and cannot send back as it is past the 30 day return window. Save yourself the money and don't buy this. It is junk!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steven Dick Steven Dick
Schmuck who bought this thing
I purchased the Vevor 20” 62 cc chainsaw. Saw showed up quickly as promised. Unfortunately the saw had no spark out of the box and yes the switch was on. After seeing the reviews online and all the videos on YouTube I figured it was worth a shot. I’m extremely disappointed up to this point. I’m hoping they will make replacement of the saw painless but requesting videos of me cranking the saw with no spark isn’t what I was expecting. So far Vevor has been a dud!! How they handle this issue will determine if I want to do business with them again.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
mpalmersr61 mpalmersr61
Will not start not getting fuel
Returning. Will not star
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
rhoton35 rhoton35
long ship time
I have not received my saw it been in Evansville indiana for almost 10 days I don't think ill buy from vevor again if it takes this long
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ra*** ra***
Säge hat keinen funktion
58 cc
Säge funktioniert nicht und springt nicht an Würde ich nie wieder kaufen
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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leo m leo m
chainsaw quit in less than 15 minutes. company will not refund
is chainsaw is a total piece of crap made out of plastic broke in minutes. company will not refund or make it right.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
kamal.elkomous kamal.elkomous
Cheaply made terrible customer service
Cheaply made, never worked even for a minute. Submitted a claim for return and all I’m getting is the run around. Bad claim services.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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