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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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3951 reviews
Britt Jones Britt Jones
Mr
Good little saw for the price and it work pretty good, but when I went to turn it off the switch would not turn off the saw. I had to choke the saw to get it to die. Guess it was just an $90 single use chainsaw. I’ll have to tear it apart and see if I can get the switch to work. I would not recommend this saw since the on/off switch failure on the first use.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
aleksew8737@gmail.com aleksew8737@gmail.com
Fast delivery of the product is useless because it doesn't work.
It has been lying around for 2 months and won't start.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
Don’t start
I received the 20” saw followed all starting procedures to a t. Went bought a new spark plug put it in. I got the same result won’t start or even try to fire. 40:1 ratio fuel. Cranked and cranked to no eval. Went off reviews and definitely not what i expected .
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason cook Jason cook
Chainsaw
Missing chain,bar,teeth,and tool cant figure out how to do a claim
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Randy Redfern Randy Redfern
Won’t Start
I was so excited to use my new chainsaw. I did everything I could to get it to start. I watched every YouTube video I could watch to try and find out why it would not start. It has no gas has plenty of spark, the spark plug gap is correct but it will not run.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
rctaxsvc rctaxsvc
Junk saw
This is a piece of junk. It has never started right of the box. Support just tells you to follow the start up and troubleshooting videos. I have owned several chainsaws and never had an issue starting brand new. They want a video to prove the issue but video can't be sent by email due to size restrictions.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
SEC1 SEC1
Not running
I can not get it started.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Country49 Country49
Stay away
Most Vevor products are pretty good, but the chainsaw is complete garbage! No primer bulb on the units & cannot get any of them to start. Just a boat anchor!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
ji*** ji***
Trash
Trash!!! Defective and customer support is a scam! Do not buy!!!!!!!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
lbegay7241 lbegay7241
I think it was a return item
Chain keeps breaking
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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