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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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Kristal Peters Kristal Peters
Mrs
Second time using the chainsaw and it won’t start. Checked the fuel, checked the spark plug did everything that it told me to do and it’s still not running.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Pwe3 Pwe3
Maybe a fluke, but....
Bought it, good price, seemed solid, well built, and started right up. Then.......... The next time I went to use it (a couple days after starting it), it would not start. No matter what I did. All directions followed, properly mixed gas, chain oil all good, choke set properly, partial pull of cord a couple times, and then I pulled and pulled and pulled. Nothing, except my sweat and fatigue. Waited in case maybe it was flooded. I pulled and pulled and pulled again. Gave up. I went out and bought a 56 volt battery-operated chainsaw. Got my job done with battery life to spare. Will never buy a gas-powered chainsaw again. Save yourself from buying mixed gas, and all the effort. Get an battery-operated chainsaw,
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
William R Jones Jr William R Jones Jr
VEVOR chain saw
Came in good condition. Started well. After assembly the nar was hard to adjust and wouldn't stay adjusted. Fine adjust screw would not function. Assembly directions were a joke.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rita Coelho Rita Coelho
Don´t start
I buy a Chainsaw VEVOR 62 and is not working, the engine dont start. I ask help to customer client help and waiting to a solution!
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
smolek1500 smolek1500
waist of time
I have been trying to get this crap started for a 1/2 hour now. this chainsaw is going back
5 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dennis Phillips Dennis Phillips
Saw broke 2 and time used it
Saw broke 2 and time used it 1
Used twice rope broke won't go in
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Go*** Go***
It was no good
58 cc
It was no good 1
Purchased in July 26 - unfortunately it didn’t ever start from out of the box - it had spark it had fuel just never fired - I used ether to get a fire but no luck - I determined that the fly wheel and magnetic pick up for the ignition was “clocked” wrong and was firing close to the bottom of the stroke No spares available for the Chinese motor ?? Vevor did refund after a lot of emails (so thank you) - brand new and went in the bin so no testing at assembly — Gordon
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
ej.rivera79 ej.rivera79
Poor quality
Poor quality 1 Poor quality 1
Came in broke
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
iaodrones iaodrones
It doesn't crank anymore
It doesn't crank anymore 1
The string popped unlocked and wont crank anymore after th 5th use
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
didierauzanne didierauzanne
N'a fonctionné qu'une heure
N'a fonctionné qu'une heure 1
Ma tronconneuse apres une heure de fonctionnement a fait un bruit énorme. Sous le lanceur tout est en b morceau elle est hors de fonctionnement 0
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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