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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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3951 reviews
baldo1973@gmail.com baldo1973@gmail.com
bad chainsaw
well it doesn't start the pull rope broke i got ahold of customer service they send me an pull rope assembly put it on and still doesn't work out off everything i have bought from them this is just a pice of junk
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
awinkler34 awinkler34
Buy a Stihl
Worked fine the first time, couldn’t get it to start after that.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dougcoleman7200 dougcoleman7200
Wood cutter
Didn't receive had to order another one
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
dvancura dvancura
Stopped Running after a few minutes
Bought because of price and had overall good reviews. I put it together and it started up and worked very well. Then it died. I thought it was out of gas, so I topped it off and it hasn’t ran since. Tried everything I know to get it running but nothing has worked. Not going to bother sending it back it’s a big hassle. Live and learn. You get what you pay for.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
carlos.zapatac carlos.zapatac
Not as expected
Poor quality. Leaks oil though the bottom, not the cap. Somehow loses gas when stays without use for a while.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
kevinolsen2002 kevinolsen2002
Won't start!
I purchased this item. Received it on time. Assembled exactly per instructions. Added the correct chain oil. Added the correct mixture of fuel. Won't start. Not even a sputter. Very disappointed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
91foxlane 91foxlane
Junk
I've burnt firewood for over 50 years and have had a multitude of chainsaws and I'm more than well versed in chainsaws.This one I couldn't even get started. Also very cheaply made, but for 100 dollars, I wasn't expecting a Sthil, but thought that it would at least start.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
benladen84 benladen84
Made pretty good but hard to start
Hard as hell to get started I’m sitting with a brand new saw I can’t start up
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
scoutforlife80 scoutforlife80
Help
I am reaching out for troubleshooting assistance with my equipment. I have correctly added the recommended gas/oil mix and chain oil, but 1 am experiencing a persistent fuel delivery issue. The engine will start initially, but it immediately stops operating right after. It appears that the engine is not pulling any fuel from the tank after the initial start. The tool is currently sitting idle while I await your guidance. Could you please advise on the next steps for troubleshooting, or let me know how to proceed with a warranty or service claim?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
sandpointfarrier sandpointfarrier
Will not start!
Chainsaw will not start! I have two 12” Vevor saws that fire right up! Not this 20”
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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