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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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TRG2026 TRG2026
Almost Impossible to Start!
This is the worst starting chain saw I’ve ever purchased. I have not cut one tree, twig nor branch. Pass and spend the money on a name brand.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464183618058240] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Andy Fluhr Andy Fluhr
Haven't go it yet
I haven't received my package yet
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We apologize for the inconvenience caused by the package not being received during the shipping process. We have assigned a specialist to contact you within 12 hours via ticket # 1793392972543 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
Robert Buckley Robert Buckley
Junk, won't start
Bought it for basic cleanup and trimming with occasionally tree felling. It was a pain to put together and wouldn't start when I was able to get it together. The only saving grace is that it only cost me 100 bucks
0 people found this helpful
Customer Service Reply: Hello, we have reached an agreement with you regarding the issue you reported. We hope you are satisfied with our solution and will trust us again. Thank you again for your support and understanding.
JEROME BERNARD JEROME BERNARD
NE RECOMMANDE PAS !
58 cc
Extrêmement déçu impossible a démarrer ! Ne recommande pas !
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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Ba*** Ba***
Didn't work
58 cc
The chain guide xastnot compatible with the chainsaw ...
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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nardtes berdost nardtes berdost
Tronçonneuse non fonctionnelle
58 cc
Bonsoir, cette tronçonneuse est dans l'impossibilité de fonctionner car le moteur n'émmet aucune étincelle à la bougie pour démarrer cette tronçonneuse, je suis vraiment surpris et très déçus car auparavant j'en avait déjà acheter une précédente la même exacte à VEVOR pour mon fils qui à fonctionner parfaitement, celle là à un problème d'allumage, cela va me donner à bien réfléchir avant de refaire un nouvel achat chez VEVOR, cordialement.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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tsaurman69 tsaurman69
This tracking system sucks
I haven’t received it yet
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
Fe*** Fe***
Produits défectueux
58 cc
Le produit présente un défaut, il est malheureusement inutilisable dès le montage . J’attends une réponse du Service Clients
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact régulier avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré(e) que nous continuerons à assurer le suivi jusqu’à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses apportées à votre demande ainsi que les alertes reçues par e-mail.
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Lo*** Lo***
Dissapointed
Bought this chainsaw, could not get it to start. Mechanic could mot either. Big bummer
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
killbilly657 killbilly657
Return
I don’t want the item and want to return.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via the email associated with your order to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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