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VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 25 cc Gas Chainsaw, 305 mm Gas Powered Chainsaw, 0.75 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

25 cc
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Customer Reviews

3 Out of 5
Based on 3976 reviews
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jw*** jw***
Hard to start and change chains
Bery bard to start first time. Have to mess with chime- found on Youtube. Chain installation is very very difficult and tensioning difficult. Very poor design. Bought based on price.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jbrew Jbrew
Fuel leakage
Great price and cut good. After first use something happened and all fuel drains out somewhere internal. Wont hold fuel at all. Haven't taken apart yet to find what failed
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
eg*** eg***
Motosega con qualche pecca!!
58 cc
L'articolo appena arrivato e aperto è sembrato già assemblato e richiuso. Ho notato qualche imperfezione nell'imballaggio ed ho richiesto immediatamente il cambio.
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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kentstown kentstown
No brake
25 cc
It starts...but is it dangerous !? The brake won't engage. The light plastic brake handle is only an ornament. I may review after some very careful use. If I could, I'd return it , NOW !!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ernie_enright ernie_enright
I can not use it
25 cc
There is no way to ajust the tension screw on the saw It looks like a hexagon head but it is filled up
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
serchris serchris
Piètre qualité
58 cc
Piètre qualité 1
Elle ne démarre pas, et en plus le lanceur ne fonctionne pas . Une tronçonneuse de piètre qualité. J'enlèverais cet avis dés que j'aurais une réponse positive de support de Vévor.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client se penchera sur la question dans un délai de 24 heures et continuera de vous accompagner jusqu’à ce que tous vos besoins soient satisfaits. Nous vous invitons à surveiller les réponses apportées à votre demande ainsi que les notifications reçues par e-mail.
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f.*** f.***
Suck
Doesn't work and I have tried to get a refund. Worst run around ever. Your product is probably not bad. But you suck.. YOU I bought faulty Chinese stuff and just wanted refund
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
danruz11 danruz11
Very hard to start.
Once it’s on it cut well and strong but hard to turn on.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
odette.simonin2 odette.simonin2
Démarrer une fois et puis plus rien plus de lanceur
58 cc
Monté et démarrer une fois et puis plus rien le lanceur HS
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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jerryotterholt jerryotterholt
Broken chainsaw!
Broken chainsaw! 1
The chainsaw was purchased less than a month ago. The gas cap leaks and yesterday the adjustment screw for the chain tensioner fell out and is gone. I contacted the care team (robot) and I was told I had to pay $5.00 to speak to a representative.Both customer service phone numbers are a joke as no one picks up and voicemail is full. I definitely want to return the chainsaw, by the time I am able to talk to someone the warranty will probably be expired🤣. Customer service is as bad as the product.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1794399367037], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.

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