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VEVOR 609mm Stone Lifting Tongs, 2-Claw Rock Tongs, Heavy Duty Steel Log Tongs, 500KG Lifting Capacity, Swivel Log Grapple, Serrated Claw Design, Easy Chain Hook up Tongs for Stone Blocks & Marble

Customer Reviews for VEVOR 609mm Stone Lifting Tongs, 2-Claw Rock Tongs, Heavy Duty Steel Log Tongs, 500KG Lifting Capacity, Swivel Log Grapple, Serrated Claw Design, Easy Chain Hook up Tongs for Stone Blocks & Marble

NO 609 mm

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Made for certain applications
NO 813 mm
I gave it an average review because of application, not quality. They are built heavy. The problem that I found has to do with application. I purchased two sizes, 18 inch, and 32 inch. The tools are better applied for lifting than dragging. I purchased the 18-inch first to drag some stumps. The tool kept slipping off. I purchased the 32 inch and found it to be much too heavy to handle by hand. The best application for the tools would be to attach to a frontend loader, and lifting the stumps, or logs. I wound up tying a rope to the stumps and dragging them.
0 people found this helpful
mike mike
Mr
914 mm
Some washers missing. Had to take to a machine shop to spread arms apart to connect hook and swivel.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Michael Murdock Michael Murdock
Homeowner
914 mm
I haven't used it yet. Company that they used dropped the ball according to tracking information. Planned to use the day originally showed them out of blue said package was routed to Indianapolis instead of Cincinnati like it was suppose to where I live. So I did eventually get it but I considered it later then originally expected even though it DID fall inline with there shipping timeframe. Was somewhat disappointed.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Robert Robert
tongs
813 mm
It is a heavy duty tong. I do not like the way it works. not a quality problem but is good for pull logs out of the woods. Hard to balance the load when picking up. Now I only use it for draging. I have bought the double tong and waiting for delivery. Hoping the pick up works better.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Nick Nick
Title
914 mm
I'd rather buy better made in the USA items. asdmow a;ien a;oivmw a;lkoiw vmpai 3498jamfpa; piwapges dogs chew up carpets. cat claw.dogs are loved. cats are so endearing . hogs are tasty. cows are couch potatoes. horses are as life should be.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
Edward Edward
Not so easy
711 mm
It works ok sometimes you have to get out of tractor and place the claws in position cause it exactly won’t get in place but overall ok oh assembly was difficult cause their direction s we’re not very well.
0 people found this helpful
Chris Chris
Mr
914 mm
Mr 2
The claw works ok but the welds broke within a week of moderate work. Can be repaired and strengthened but a bit shoddy.
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Didnt recieve it complet
NO 609 mm
Didnt recieve it complet 1
So bad we only recieve 2 piece compketly useless now trying to contact them they said they send a other one then lost it and now refuse to rembourse the full thing very frustrating and unhappy if u want it go buy the tool someplace else
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Roger Gaudette Roger Gaudette
Bent on first try
813 mm
Bent on first try 1 Bent on first try 1 Bent on first try 1 Bent on first try 1
Unfortunately when I was trying to pull my first log with my tractor, the log twisted and bent the hook immediately and it was definitely under the maximum weight for use
7 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
TERRY FARMER TERRY FARMER
Takes two people
609 mm
Very difficult to use unless you hire a second person to guide it on and release it.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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