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VEVOR 244 cm Ceiling Fan No Light, 6-Speed Remote Control, Aluminum 8-Blade, Reversible DC Motor, Modern Low Profile Flush Mount Exterior Fan for Bedroom, Living Room, Patio, Indoor/Outdoor, Black

Customer Reviews for VEVOR 244 cm Ceiling Fan No Light, 6-Speed Remote Control, Aluminum 8-Blade, Reversible DC Motor, Modern Low Profile Flush Mount Exterior Fan for Bedroom, Living Room, Patio, Indoor/Outdoor, Black

Black 244 cm

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jdavis36507 jdavis36507
Missing parts
Just received two of the 96 inch ceiling fans with no light. Opened them up and there was no downloads, no L bracket to mount the blades or the screw kit with all the screws. Tried to find a number to call them and had to use the chat and email which sucks, they need a support line to take actual calls. Sent them an email with the missing hardware and counts like they asked, no answer back just crickets. I may leave a better review if they pull through with the parts and the fan actually works, but until then I would not order these fans. Maybe nothing now that I’ve seen that they have no call center to talk to someone.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
cdleonard73 cdleonard73
doesn’t move air.
do not waist your money. the highest speed barely blows air. I would not recommend this to anyone.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CATHY CATHY
DISSATISFIED
BUYER BEWARE.... I PURCHASED 2 OF THESE FANS FOR MY BUSINESS. ONE FAN WORKED AND THE OTHER DID NOT AND NOW VEVOR WILL NOT BE ANYTHING TO REPLACE THE FAULTY FAN. BE CAREFUL WHEN ORDERING FROM VEVOR, THEIR POOR CUSTOMER SERVICE HAS DONE NOTHING TO HELP ME WITH THIS BAD FAN SO WHATEVER YOU PURCHASE FROM VEVOR JUST KNOW YOU'RE PROBABLY STUCK WITH IT NO MATTERS IF IT WORKS OR NOT. THERE IS NOT A PHOTO BECAUSE INSTEAD OF ANOTHER ELECTRICIAN BILL AT A LATER DATE. MY ELECTRICIAN PUT IT UP AND TOOK IT DOWN AT THE SAME TIME. THIS FAN DID NOT WORK AFTER CHECKING THE BREAKERS AND ALL THE CONNECTIONS SO ACCORDING TO THE ELECTRIC GUY THERE'S SOMETHING WRONG WITH THE FAN.!!!!!!!!!!!!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Mike D Mike D
Weak Motor
This fan is made with good quality materials, but it does not produce anywhere near the cfm advertised. I installed it in my garage/shop and it doesn't move much air at all. It needs a much stronger motor.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
fred fred
missing parts
bought two of them and missing blade brackets and down rods company wont do any thing about it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
fred fred
missing parts
missing blade brackets and down rod and company wont do anything about it
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James James
Owner operator
Arrived with box opened and missing parts. Took forever and countless emails before finally getting it straightened out.
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
lil_bacon1992 lil_bacon1992
Missing parts. Still waiting on replacements
Ordered it and there was a missing bracket that holds one of the fan blades. Called and made a claim about the missing part. Still haven't recieved a replacement part so I can finish assembling the fan so it's able to be used. Would have rated higher if the customer service was better.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
tverdu01 tverdu01
Mécontentement
Ventilateur reçu il y a 1 mois et ne fonctionnent pas. Après x tickets avec le support technique, on m'a, finalement proposé de me rembourser la moitié du prix du ventilateur ce que j'ai accepté car je pensais que le problème venait uniquement du Fan controller (très facile à remplacer). J'ai donc remplacé celui ci mais le problème persiste. Je dois donc remplacer le moteur mais qui est introuvable sur internet. Tout cela pour dire que ...Si, comme je l'avais demandé initialement, le remboursement avait eu lieu immédiatement après ma demande, je n'en serais pas là actuellement.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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grcgrld@gmail.com grcgrld@gmail.com
If i can get a replacement remote and module
The fan is great after I had to purchase a universal remote module and remote. Apparently I was not in the box when it arrived. Everything else was there and I made it work after spending 49.00 dollars. Not to happy when i found it missing. I would like to have the original module and remote if possible. Please let me know what you can do about it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.

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