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VEVOR 221-Piece Mechanics Tool Set, 1/4" and 3/8" Drive Sockets, SAE and Metric Mechanic Tool Kit with Bits, Wrenches, Ratchet Handle, Accessories, and Plastic Storage Case, for Automotive Repair

Customer Reviews for VEVOR 221-Piece Mechanics Tool Set, 1/4" and 3/8" Drive Sockets, SAE and Metric Mechanic Tool Kit with Bits, Wrenches, Ratchet Handle, Accessories, and Plastic Storage Case, for Automotive Repair

221 PCS
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Customer Reviews

4 Out of 5
Based on 90 reviews
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90 Reviews
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Anthony P. Anthony P.
Customer
The tools are really nice and good quality but the carrying case really needs improvements. Unfortunately I'm not able to carry the case by the handle because most of the sockets and some wrenches will not stay in their designated spots and when I open the case up sockets are all over the place and its pretty frustrating having to organize it every time I have to carry it. I really wish they would improve on the design of the carrying case. It's not good.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mike Mike
One wrong socket
We bought this kit as a travel kit because it was in a slender box that could slide and fit under the back seat. The kit is loaded and has most everything you'd need. The bad thing is they packed double of a socket so I'm missing one and have extra of another. Tried to call or email but never received a response. If they fix that I'd be happy to change it to 5 stars...
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Garry Bell Garry Bell
Owner
Tools are great case a real disappointment, tool fall out when you open it and if you carry it it takes 15 minutes to get the sockets back where they go
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Tom Murphy Tom Murphy
Mr
Mr 1
Each time you close this toolbox and carry it all the sockets and the small implements inside go everywhere so when you open it again to use it it’s a disaster. You spent five minutes, organizing your tools each time you go to use it.
11 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ruben Ruben
Poor quality
207 PCS
Poor quality 1
Size 13mm split into multi pieces on the first time I used it. The thickness of the socket seems to be a little bit on the fin side. will not handle any load.. will not recommend to anyone.
11 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Cliffhanger Cliffhanger
engineering manager
the case is junk parts fall out of place between uses. the hand driver has a 1/4" drive on it, and all the screwdriver bits, torx, and allen bits are 3/8" drive.. super dumb and dissapointing.. close to a killer kit but got the details wrong, the bits should fit the driver, and the case should reliably hold the parts, this comes up short!
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Dave Dave
Mr
Pieces fall out of spots every time you open box
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fish Fish
peon
221 PCS
Never received sent to the wrong city
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Guadalupe velarde Guadalupe velarde
Do not but horrible quality
207 PCS
This tools have a horrible quality first time use already have problems
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Alan Bell Alan Bell
Mr
207 PCS
The quality is reasonable apart from the spark plug sockets. The rubber insert is to hard and unable to fit in a spark plug. It's also to short.
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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