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VEVOR 20U Open Frame Server Rack, 23-40 in Adjustable Depth, Free Standing or Wall Mount Network Server Rack, 4 Post AV Rack with Casters, Holds All Your Networking IT Equipment AV Gear Router Modem

Customer Reviews for VEVOR 20U Open Frame Server Rack, 23-40 in Adjustable Depth, Free Standing or Wall Mount Network Server Rack, 4 Post AV Rack with Casters, Holds All Your Networking IT Equipment AV Gear Router Modem

20 U

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202 Reviews
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Sebastiano Sebastiano
Ottimo rapporto qualità prezzo
12 U
Molto pratico, però non ha una struttura pensata per passare i cavi.
0 people found this helpful
NB NB
Decent but not great.... you get what you pay for.
9 U
A few parts were dented or bent. I was still able to assemble the unit. The top cover is also too small, and can only be mounted properly from the back of the unit. I had to turn the rack around so that the covered portion as at the front, and the open section at the back.
0 people found this helpful
Spleenster Spleenster
Wouldn't recommend buying this
20 U
The wrench didn't fit the bolts, the shelves felt super flimsy and floppy, in the corners there are these things you are supposed to attach to support it but they make half of the screw holes unreachable, none of the holes come tapped, the directions made no sense, because the wrench wouldn't fit the bolt i couldn't even get the wheels on, overall just a terrible assembly process with a subpar end result, I am completely disappointed.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
VEVOR Customer VEVOR Customer
Buy Your Own Rack Screws and Cage Nuts!!!
12 U
Assembly takes a while due to odd angles you need to be at to reach the screws. You should heed the warning the guide gives and use 2 people. The reason for 3 stars is because the included hex screws for mounting are WAY too short. The 12mm length is a joke. Buy your own screws and cage nuts!
0 people found this helpful
rolandskerget rolandskerget
Get what you pay for
9 U
Pieces where bent
0 people found this helpful
Moog Moog
Bonne frame pour son prix.
15 U
bon rapport qualité prix, mais la structure est quand même assez "souple".
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Brian Brian
Not bad but misleading
12 U
So I purchased to house my two servers. It says it’s expandable to fit up to 40” and it does. But it provides no support for a 30” server. Of course I can probably make something or buy sliders. But why wouldn’t they provide all the necessary needs to support a larger server but within the racks specs. See attached picture the product itself is fine and will still recommend for standard use.
0 people found this helpful
Ben Ben
Cheap and mostly ok
15 U
On the whole its fine for the price however the wheel mounts are just a nut with 2 tack welds holding them onto the rail from above. 2 broke off wheeling it into position with less than 30kg of equipment in it. Ended up taking them off and sticking other stick on feet on. Whatever weight rating they claim will not be with the casters attached
0 people found this helpful
Brent Brent
good for the price, but was defective
9 U
good for the price, but was defective 2 good for the price, but was defective 2 good for the price, but was defective 2
Seemed like a good purchase for the price, but after assembling 99% of the rack (which was no easy feat due to the limited and vague instructions), the last threading on the base was defective and the caster would not screw into the base. I contacted customer service and they were supposed to send me a new part (which was semi-frustrating as I would have to disassemble half of the rack to reinstall), but apparently the replacement part got lost in shipping. Customer service informed me and opted to refund me $20 so that I could go somewhere locally and find a part for it. Unfortunately I don’t have the time or desire to put in the extra effort, so now I have a $25 rack that is missing a caster on one side…I will say that customer service was prompt and responsive, but wish they would have just sent me a new item instead of partially refunding me and leaving me to my own devices with an non-functioning product.
0 people found this helpful
Customer Service Reply: Thank you so much for taking the time to share your feedback. We’re very sorry to hear about the trouble you had with the assembly and the defective threading on the base , that’s certainly not the experience we want for our customers. We truly appreciate your patience while our team worked to resolve the issue and understand how frustrating it must have been when the replacement part was delayed in shipping. While we’re glad to hear our customer service team was responsive, we completely understand your disappointment that the situation wasn’t fully resolved. We’ll make sure to share your comments with our team so we can improve our process for handling replacement parts and ensure a smoother experience in the future. If there’s still anything we can do to make this right, please don’t hesitate to reach out ,we’d be happy to help.
XRTOPIA XRTOPIA
CEO
20 U
The unit looked great and economical on the website, however, the screw holes did not align. And the screws don't fit the existing holes where they DO align. The entire thing is a terrible paper weight now. And - because they required a video submission in mp4 format, I couldn't get the refund request submitted in time so now I am waiting to see if they will even let me return it or get a refund. It's total JUNK.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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