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VEVOR 2-Sided Trailer Tailgate Lift Assist, 163 kg Load Capacity, Compatible with Open Utility Trailer Tailgate and Ramp, with 25.4-61 cm Heights Side Rail and 1.22-1.83 m Height Tail Gate or Ramp

Customer Reviews for VEVOR 2-Sided Trailer Tailgate Lift Assist, 163 kg Load Capacity, Compatible with Open Utility Trailer Tailgate and Ramp, with 25.4-61 cm Heights Side Rail and 1.22-1.83 m Height Tail Gate or Ramp

2 Sides
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Customer Reviews

4 Out of 5
Based on 86 reviews
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86 Reviews
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harvey harvey
CO
2 Sides
It was a good purchase ,very reasonable cost and super quick delivery not super tough but it lifted a six foot steel gate
0 people found this helpful
Stephan Acevedo Stephan Acevedo
Doesn’t last
2 Sides
Already stopped working after maybe 20 uses.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464799902291968] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Mark Lenkensdofer Mark Lenkensdofer
Home owner
2 Sides
Half the parts were missing and all your company wanted to do was give me credit on additional purchases. I wanted the matching parts to match on my new trailer. A 1 out of 10 on service !
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dan Dan
Mr.
2 Sides
This does not work. Trailer gate will not go down even with one side unhooked. The directions say dont use violence if the gate doesn't go down. Use only the pin in the large spring hole. Same crap and it doesn't work. Wate of time and money. DO NOT BUY THIS.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Timothy Timothy
Mr.
2 Sides
1 star because no instructions included. Where do you mount the rails, how dou you attach the springs and rollers, at what point on the tailgate do you attach the cables. I'll find a comparable model and use those instructions.. shame on you Vevor..
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jadonovan52@gmail.com jadonovan52@gmail.com
Lift assist
2 Sides
It will not work on my new trailer as the tailgate latch mechanism interferes with the cable installation requirement I sent in an inquiry and pictures, however no reply from Vevor. Disappointed for sure
0 people found this helpful
Customer Service Reply: Hello, regarding your product problem, our after-sales team is processing it. The work order ID of the email is 1730290787252. Please rest assured that our after-sales team will definitely give you a satisfactory solution. If you have any questions, please feel free to contact us. Thank you. Your understanding and support.

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