Select the country/region, language, and currency you prefer for shopping.
VEVOR Handrails for Outdoor Steps, 2 PCS 2-3 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete & Porch & Deck, Black Square Tube

Customer Reviews for VEVOR Handrails for Outdoor Steps, 2 PCS 2-3 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete & Porch & Deck, Black Square Tube

2-3 Steps 2 Pieces
Add to Cart See all buying options

Customer Reviews

4 Out of 5
Based on 319 reviews
How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
249 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
FILTERED BY
Verified Purchase Clear filters
249 reviews
Translate all reviews to English
Translated
See original
Rusty rail Rusty rail
Rusty rail.
5-6 Steps 1 Piece
Already started to rust.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fr*** Fr***
Verschlusskappen kaputt
4-5 Steps 1 Piece
Bin leider nicht zufrieden da beide Verschlusskappen kaputt waren. Verpackung nicht gut
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
Translate review to English
Translated from German
See original
Gary Gary
Owner
2-3 Steps 2 Pieces
Owner 2 Owner 2 Owner 2
Plastic end caps where all busted up Will not stay in Touched base with customer service and no replacement parts available Said we would be giving a $20 gift card Never received it 🥲
2 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Charles Smith Charles Smith
Owner
2-3 Steps 2 Pieces
Worked very well for my needs
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Frank Frank
Customer
2-3 Steps 2 Pieces
You show the railing on temps and level but when using on the level part of my steps the bottom bar is too short.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Chris Chris
Mr
5-6 Steps 1 Piece
Mr 3
Arrived with scratches over multiple frames. Paid $130 and only got a $40 refund so they still made profit 😆 This was for a new house sale too! The angles for a 5-6 step template don’t work the best with the brackets either. Needed to make different screw holes for the pole brackets. Did the job but I needed to fix the scratches and drill my own holes for the brackets. Not the greatest but I guess it’s good for the price if it wasn’t damaged. Definitely wouldn’t do a steep angle like the photo suggests
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Leycuras Leycuras
Rampe
2-3 Steps 2 Pieces
Livré cassée
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Translate review to English
Translated from French
See original
N N
Broken Parts Upon Arrival
2-3 Steps 1 Piece
Broken Parts Upon Arrival 2 Broken Parts Upon Arrival 2 Broken Parts Upon Arrival 2 Broken Parts Upon Arrival 2
Upon arrival of the package, it was already torn open. Opening the box further, we noticed that the pieces are dented and broken. It's not usable.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sheryll Brown Sheryll Brown
Mrs
5-6 Steps 1 Piece
I received the handrails but one end was damaged and the caps were smashed inside of it. I did email customer service but had no response. So now water will get into the railings.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tom Woodruff Tom Woodruff
Mr
1-2 Steps 1 Piece
This is for an exact set of stairs. My stairs were a little taller than normal. Because of this it made installation difficult
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

People Who Bought This Item Also Bought