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VEVOR 2 in 1 Hand Truck, 453.6 kg Load Capacity for 4-Wheel Mode, Convertible Hand Truck Dolly with Non-Slip Handle & Wheels, Portable Trolley Dolly for Moving Home, Office, Warehouse, Supermarket

Customer Reviews for VEVOR 2 in 1 Hand Truck, 453.6 kg Load Capacity for 4-Wheel Mode, Convertible Hand Truck Dolly with Non-Slip Handle & Wheels, Portable Trolley Dolly for Moving Home, Office, Warehouse, Supermarket

2 In 1 454 kg

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Hoosierbackeye Hoosierbackeye
Customer
4 In 1 454 kg
Customer 3
There needs to be a locking mechanism on the folding buckle to keep it from disengaging from the resting bar when unloading items from a truck bed while in cart position.
3 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Oscar Oscar
Home owner
2 In 1 181 kg
The latch that hooks to keep the unit as a small cart doesn't stay locked, in the middle of me pushing or pulling the utility cart unlocks while using....
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matt Matt
Bien mais attention
4 In 1 454 kg
Je transporte des fûts de bière, premières utilisations ok, le diable est solide et les diverses positions sont pratiques. Mais le point faible c'est les roues! Je suis passé dans un trou la jante à plié !
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Amin Amin
Feedback
2 In 1 227 kg
In my opinion, the user manual should clearly explain how the locking mechanism is released. It was not obvious, and I had difficulty figuring it out. A product like this should not require excessive force to operate, and the unlocking mechanism should be more user-friendly and intuitive. Overall, I was not very satisfied with this purchase, as I expected a smoother and more practical user experience
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michel Michel
VEVOR Aluminum Hand Truck
2 In 1 136 kg
as expected
0 people found this helpful
Abdoulaye MANE Abdoulaye MANE
Très bon produit mais SAV catastrophique
2 In 1 181 kg
Bien lire le commentaire pour comprendre les 3 étoiles malgré la qualité du produit ! Le diable est super, mais il est arrivé avec un defaut qui l'empêche de se deployer totalement. J'en ai informé le service après vente qui a remonté l'information au service technique qui devait me revenir en 48h pour la solution. Après quelques jours je relance le SAV qui me dit que les techniciens allaient me faire un retour. Après une semaine, je reçois une notification me disant que le problème a été resolu et me demandant de noter un service qui n'existe pas puisque je n'ai pas eu une reponse du service technique qui ne m'a pas recontacter pour resoudre le problème. J'ai du moi-même detecter le blocage technique et je l'ai résolu à coup de marteau, je n'avais pas le choix parce que je devais l'utiliser pour mon déménagement. Aujourd'hui le produit est fonctionnel et me sert beaucoup. Tout ça pour dire qu'il ne faut pas compter sur le SAV lorsqu'il y a un problème technique sur le produit.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tobias Hoffmann Tobias Hoffmann
sehr wackelig, für mich war es nichts.
2 In 1 181 kg
Mir war sie zu klapprig, daher habe ich sie zurück geschickt und bin auf eine normale Sackkarre umgestiegen.
0 people found this helpful
Andy Belcher Andy Belcher
Not the best
2 In 1 181 kg
Ok but not very strong stable and a bit less well made than hoped for. But does the job for light loads .
0 people found this helpful
Bill Bill
Would have bought at Costco
4 In 1 454 kg
Expensive, problems changing cart vs 2 wheel hand truck, no bearings on wheels for the price and poor instructions for putting it together. Costco has a similar item with bearings plus 30 dollars less expensive
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jerry campbell Jerry campbell
Owner
2 In 1 136 kg
Too light. Broke pieces. Will not use
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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