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VEVOR Swimming Pool Filter Pump 2.5HP, Inground Swimming Pool Pump 1850W, Swimming Pool Pump 148GPM, Single Speed Filter for Spa Water Circulation Above Ground Apply Swimming Pool, Bathtub

Customer Reviews for VEVOR Swimming Pool Filter Pump 2.5HP, Inground Swimming Pool Pump 1850W, Swimming Pool Pump 148GPM, Single Speed Filter for Spa Water Circulation Above Ground Apply Swimming Pool, Bathtub

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Customer Reviews

4 Out of 5
Based on 362 reviews
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michel michel
POMPE PISCINE
Pour d'obscures raisons à été retournée à l'expéditeur et n'est donc jamais arrivée 😒
0 people found this helpful
Customer Service Reply: Bonjour! Nous avons remarqué que le problème que vous avez signalé a été résolu par e-mail. Nous sommes heureux que votre problème ait été résolu rapidement. Cependant, nous nous excusons sincèrement pour l’expérience logistique insatisfaisante que vous avez rencontrée. Nous avons noté ce problème et nous le transmettrons à notre partenaire logistique afin d’optimiser le processus de livraison. Nous vous remercions de vos commentaires, qui nous aident à améliorer nos services.
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Canaverde Canaverde
Mr
Product is of excellent quality and price. Delivery was a disaster! I am hesitant to order again from VEVOR due to the delivery issues. The aggravation eliminates the good price. The courier was DHL, supposedly a reputable company. Didn't even try to deliver to the requested address, did not phone the recipient, and, after repeated delivery schedules, merely dumped the goods at an agent, a good few kilometres away. Not the way to do repeated businesses.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
POed Customer POed Customer
Upset Customer
I purchased this pump in 2025, it stopped working. We purchase the the extra protection plan. Well instead of replacing the model, they only gave $65 credit as they no longer carry this anymore.. So beware of the protection plans from Vevor. They are worthless. We paid over $140 for this product.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Carrere Corinne Carrere Corinne
Pompe piscine
Site catastrophique ,service client totalement absent ,au bout de 17jours on me dit que je peux être remboursé si je veux je n’ai jamais eu aucune explication et heureusement que l’on m’a prêter une pompe sinon j’aurais eu l’eau à changer avec 40 degrés chez nous VEVOR c’est finis et oublié pour moi !!!
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Jason Jason
Messing up
Not even 2yrs and starting to get loud like it’s about to breakdown.Purchased a different one before this one and it lasted 5yrs so not sure to why this one which supposed to be better not lasting at least more yrs due to not leaving pump running all day.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mirko Mirko
VEVOR Pompa ad Acqua
sarebbe stata ottima per la mia piscina, peccato che si sia bruciata dopo 1 giorno di lavoro, irreparabile, assolutamente insoddisfatto
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei al riguardo. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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Leif Leif
Poolägare
Gick sönder efter en säsong, det bara rasslade om den. Motorn går runt, men den pumpar inte längre.
0 people found this helpful
Customer Service Reply: Vi har mottagit ditt ärende gällande detta problem och har varit i kontinuerlig kommunikation med dig om det. Vi har gett dig en lösning via e-post och väntar nu på din feedback. Du kan vara säker på att vi kommer att fortsätta följa upp problemet tills det är helt löst. Vänligen följ ärendesvaren och e-postmeddelandena.
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Gabriel Maurice Gabriel Maurice
Technicien
Last only one summer now motor is seized !
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Snowberger David Snowberger
Not worth it
Bought this in March of 2025. Used it 1 season and disconnected it and stored it in a heated storage room for winter. I hooked it back up this year ran at first. Shut it off to backwash the filter and now when turned on it just hums till breaker trips. Only got 1 season out of it. Not worth having to buy a new one every year.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
BER BER
Vevor Poolpumpe
Die Pumpe wurde nicht geliefert, es wurde auch kein Ersatz angeboten.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend bearbeitet wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden. Wir entschuldigen uns aufrichtig für die unbefriedigende Logistikerfahrung. Wir haben das Problem zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Dienstleistungen zu verbessern.
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