Select the country/region, language, and currency you prefer for shopping.
VEVOR Handrails for Outdoor Steps, 2-3 Step Stair Hand Rail & Indoor Railing Kit, Railings for Outside Steps with Installation Kit, Hand Rails for Seniors,Porch Railing & Deck Hand Rail, Black

Customer Reviews for VEVOR Handrails for Outdoor Steps, 2-3 Step Stair Hand Rail & Indoor Railing Kit, Railings for Outside Steps with Installation Kit, Hand Rails for Seniors,Porch Railing & Deck Hand Rail, Black

2-3 Steps 55 In
Add to Cart See all buying options

Customer Reviews

4 Out of 5
Based on 345 reviews
How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
295 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
FILTERED BY
Verified Purchase Clear filters
295 reviews
Translate all reviews to English
Translated
See original
Phil S. Phil S.
Arrived damaged
Nice railings. Unfortunately, all 3 sets arrived with with damaged flange covers. These were poorly packed.. You could see how the covers were resting on the railings throughout the shipping process and all 6 of those flange covers were dented. Otherwise a very nice product that worked well
0 people found this helpful
Michel G Michel G
Main courante
2-3 Steps 47 In
Satisfait du produit et de son kit d'installation. Un petit bémol, la largeur de la barre fait 6cm, pour les petites mains, 5 cm seraient l'idéal.
0 people found this helpful
Translate review to English
Translated from French
See original
de*** de***
Rust
2-3 Steps 55 In
Rails started rusting at joints and inner handles within 2 two weeks of installation
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dfsolutions44 dfsolutions44
Problème de peinture
2-3 Steps 55 In
Problème de peinture 3
Produit conforme à la description mais plusieurs défaut de qualité à l’ouverture du colis. Déformations et peinture abîmée malgré un emballage correct. Donc produit livré consciemment en mauvais état. Dommage !!!
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Translate review to English
Translated from French
See original
Mike Mike
Rust after 2 weeks
2-3 Steps 55 In
Rust after 2 weeks 3 Rust after 2 weeks 3
They are easy to install and not heavy duty sturdy but good for medium to light application. They do look nice once installed but the one BIG issue is that after only 2 weeks, rust is already happening on both handrails.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jacob Jacob
Hr
Bijgeleverde schroeven en keilbouten zijn matig tot slecht
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product veroorzaakt. We begrijpen de frustratie die kan ontstaan ​​door een storing tijdens het gebruik volledig. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We sturen u een update over uw probleem via e-mail; controleer uw inbox voor verdere correspondentie.
Translate review to English
Translated from Dutch
See original
Parks Jones Parks Jones
Mr
I have sent request for a part shorted on my 2 ordered of 8 stair rails. Also 1 rail sratched from loose packaging so need replacement . Welcome to call 229 347 9222 Photos previously sennt
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mitchell Kassouf Mitchell Kassouf
Unfortunately very poor service
The hand rails arrived with some incorrect parts. Weeks have gone by trading emails, trying to get the correct parts sent. Apparently the could not figure out how to get the correct parts sent . They finally offered to completely replace or refund.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
Richard Ziesmer Richard Ziesmer
Received broken
I filed a complaint and they sent a new part that I had to install. Took three weeks to get the part. The I needed special tool to install.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Fred Fred
Railing
2-3 Steps 47 In
Ordered them and paid for the railings but Never received them. I’m going to pay again and hopefully they get to me this time.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.

People Who Bought This Item Also Bought