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VEVOR 125 Pack Deck Balusters, 66 cm Aluminum Railing Spindles, 1.9 cm Diameter Hollow Round Metal Decking Stair Balusters with Connectors, Screws, for Deck, Porch & Staircase Railing Fence, Black

Customer Reviews for VEVOR 125 Pack Deck Balusters, 66 cm Aluminum Railing Spindles, 1.9 cm Diameter Hollow Round Metal Decking Stair Balusters with Connectors, Screws, for Deck, Porch & Staircase Railing Fence, Black

66 cm 125 PCS
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Customer Reviews

4 Out of 5
Based on 74 reviews
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Dwayne Dwayne
Missing items
660 mm 51 PCS
Brace yourself if your order doesn't come as expected. I have emailed the company several times as these as advertised as stair Balusters. I was expecting to receive the wedges required to install on stairs yet didn't receive any. After several emails this issue still remains unresolved. I had to purchase the wedges local from Kent Building supplies. The Balusters are an excellent price compared to local, but its difficult to get everything required to install if not included in the original packaging.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
robert dalrymple robert dalrymple
noisy in the wind
660 mm 51 PCS
these balusters are extremly loose on the fasteners ,the wind even moves them after installation and are noisy,and i had no screws in my box to fasten the connectors on , would not buy again, ballusters are fine
0 people found this helpful
Rocky Rocky
Contractor
660 mm 51 PCS
Purchased the 26 inch balusters of 1 with 51 contained. Reached the end of my project and had to inform my customer that there turned out to be only 50 in the box that was said to contain the 51 needed. Contacted Vevor on chat to be told her customer team will respond to my concern in 1 to 2 business days. (Unacceptable). Will not recommend Vevor and may reconsider ever using the product any further
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steven Bselis Steven Bselis
No service
660 mm 101 PCS
No service when you ask for a refund
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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