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VEVOR 10L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 240W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

Customer Reviews for VEVOR 10L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 240W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

10L

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Florence Florence
nettoyeur de disque vinyles
Je suis déçue de mon achat puisqu'il est déjà en panne! le transformateur ne fait plus son boulot et le thermostat de température est H.S. J'ai dû nettoyer seulement trois cent disques et je l'ai acheté il y a 3 mois. La livraison s'est fait en temps et en heure. Je suis tombé peut-être sur une mauvaise série.
2 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Chad Spence Chad Spence
Champ
It doesn’t seem to do much. My bike parts aren’t coming clean from grease, even in a bag of degreaser
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
Clayton Clayton
Purchaser
Arrived damaged. Box damaged and re-taped over damage. Knowingly delivered damaged. Made claim with VEVOR. Sent requested pics Offered small discount instead of replacement. Would much rather an undamaged unit. This one is new but the corner is crushed.
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Antonio Antonio
de dudoso resultado
de dudoso resultado 1
Lo he usado y no veo resultados apreciables que no consiga un buen lavado con detergente y agua caliente y otros disolventes. Ahora parece que hay que contar con otro gasto en un líquido específico para untrasonidos. Quitar el óxido tan como lo ponen en algunos vídeos es impensable, no quita el óxido. La grasa se puede quitar por otros medios. Las monedas si tienen mucha roña ni media. O sea que estamos ante un invento utópico como puede ser la "freidora de aire" y otros cacharros qeu solo sirven para hacer vídeos muy interesantes, pero mentira absoluta. No limpia nada de nada. Ahí está el cacharro por 42€ lo cual no es un dolor pero estoy seguro de haber hecho el ridículo.
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Gary Varney Gary Varney
Mr
6L
Mr 1
Very disappointed with this company ordered a ultrasonic record cleaner waited 3 week before I called waited another 2 weeks nothing arrived shipping said it had left Sydney for perth and that was it ! Rang the courier who said we would look into it and contact me with the result ,rang again a week later still no reply on delivery rang the company I purchased from couldn’t answer questions so refunded my money , still no show on the article s . Ended up ordering one through kogan and it arrived a week later and that was supplied by this company! Will not be ordering again from here too unreliable for their delivery service
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Ben Ben
Rouille
Rouille 1 Rouille 1
Il est indiqué dans le descriptif que la cuve est en acier inoxydable, or ce matériau ne devrait normalement pas rouiller. Pourtant, je l’ai achetée il y a moins d’un mois et j’ai déjà de la rouille qui apparaît dès sa 1er utilisation au fond de la cuve... Cela prouve bien qu’il ne s’agit pas d’inox, ou alors d’un inox de très mauvaise qualité. J'ai fait une demande de SAV il y a 5jours mais toujours aucun retour...
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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qwertz qwertz
Extrem laut und kaum Reinigungswirkung
Der Ultraschallreiniger ist nur mit Ohrschutz zu benutzen. Nach 10 min ist nur ein minimaler Reinigungeffekt erreicht worden. Wirklich enttäuschendes Gerät.
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, damit Sie dieses Problem weiterverfolgen können. Unser Kundensupport-Team wird Sie per E-Mail kontaktieren und Ihnen Updates bereitstellen, bis das Problem gelöst ist. Bitte prüfen Sie zeitnah Ihren Posteingang auf unsere Nachrichten.
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Jerry slater Jerry slater
Arrived broken
I think it’s broken the timer knob is very loose I’m waiting on customer service to get back to me . I will see if they respond I reported it online and they said I had to wait for someone to get back to me one or two days so I’m not sure what is going on it seems like a pretty simple fix just replace it. It won’t let me upload a video just a photo but I can’t show the knob moving on a photo
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mike Mike
Way too loud for professional clinic setting
This unit is way too loud for a professional clinic setting. Might be good for industrial setting. Vevor would not honour return. Very disappointed.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Ultra sonic cleaner
Unit was a waste of money and my time, blows the breaker in my electrical panel as soon as its turned on, can't seem to get any technical assistance, very frustrated with this purchase, and i have yo be approved to return it
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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