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VEVOR 10L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 240W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

Customer Reviews for VEVOR 10L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 240W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

10L

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Kevin Kevin
Jack of all trades
I dunno? I wouldn't recommend it. I tried to clean a tiller carb. The cleaner made a LOT of noise. It did heat up. but no matter how long I left the carb in it, it just didn't clean anything. The next level cleaner I know would work, because i use one where I work at, was an $800.00 one. Also, the instructions say do not clean jewelry! What?!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brian Plavnick Brian Plavnick
Ceo
Ceo 1
Not happy with the product been trying to do a refund since the day I got it they’ve been installing and not issuing me my refund. I’m not very happy. You should be careful when dealing with this company because they don’t like to follow their
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
andi andi
bon produit mais service a revoir
bon produit mais service a revoir  1
Rien a dire sur le produit . Juste incompréhensible que sur ce type de produit sensible une livraison en main propre avec signature n'est pas obligatoire . le livreur a jeté le produit a travers le portail ( malgré le poids) , resultat les boutons en plastiques sont en miette . Ca ternie l'image du site qui , pourtant , vend du bon produit. J'attend toujours une reponse a ma reclamation . E ANDI
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Renzo Longhi Renzo Longhi
Sig
Ho acquistato 3 vasche da 30L purtroppo la prima era ok la seconda era passabile mentre la terza appena si percepisce l'effetto dei ultrasuoni e considerato che sono montati una accanto all'altra il mio cliente è rimasto molto deluso Aspetto una vostra spiegazione
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per i nostri messaggi.
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Frank Frank
Eigenaar
Het is niet compleet, hopelijk kan hier nog wat aan gedaan worden. Het kleine balkje zie er niet bij.
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Hans-Are Fredriksen Hans-Are Fredriksen
User
I think it is very noisy, is that correct ?
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Airola Drinker Airola Drinker
Vibrator that would make any middle aged woman cry
This thing sucks so much, it dies every single time after just a few dozen hours it's absolute shit and you should not buy it. When it works it's good though.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jimmi Frandsen Jimmi Frandsen
Mr.
I am unfortunately very disappointed with this product. It is sold as an ultrasonic cleaning machine for vinyl records at an attractive price. When cleaning vinyl records, temperature control is absolutely critical, as vinyl begins to deform at temperatures above 40 °C and can be permanently damaged. Nevertheless, the thermostat control on this machine works very poorly. A manual thermometer shows discrepancies of up to 15 °C between the temperature set on the thermostat and the actual temperature of the liquid in the cleaning tank. When I contacted Vevor about this, I received a long explanation claiming that this was completely normal and could, for example, be caused by residual heat from the heating element, and that this was to be expected from mechanical temperature control. Nonsense. I was also asked to carry out up to five additional tests, despite the fact that I had already provided video documentation of the issue. I clearly got the impression that the responses were generated by AI, and as we all know, this can easily wear customers down by continuously generating new questions. I asked for a refund, as the product is clearly not suitable for the purpose for which it is being sold. I was offered €37 in compensation. Absolutely ridiculous. I would strongly advise against buying this product if you care about your record collection. The only reason it gets 2 stars is that it can also be used to clean items other than records that are not temperature-sensitive.
2 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Ron Ron
Purchaser
Lasted less than 1 year. Power switch fell apart. Replacement seems to be unavailable. I have made 3 attempts to contact Vevor support and gotten no reply.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Kaj lauritsen Kaj lauritsen
Retired
I don’t know where they come up with 2 litre from, because it certainly is’nt the capacity of the tank. The carb from my 6hp outboard totally fills it leaving little room for solvent
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.

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