Customer Reviews for VEVOR Foldable Z Garage Creeper, 1016 mm, 204.1 kg Capacity Rolling Folding Mechanic Creeper Stool, with 6 Universal Wheels Padded Seat Steel Frame, Lay Down or Sit Chair for Garage Shop or Home

Easy to assembly. I am 270lbs and it does not flex or give concern of giving way. Casters roll nice and seem solids. Easy to go from laid down or seat mode.

This is a great creeper, but when you make it into a stool, the seat will not sit level. You can barely manage to stay sitting on the seat without sliding off. The one they sent me may not have been built correctly. Not sure.

Worst experience in deceitful (lacking validity and awareness) customer service. Horrible and misleading communications, no acknowledgement of the problem, and no follow-up. Ordered two items online. Paid. Tracking provided. UPS called to say we have your shipment from Vevor but we don't have your complete address. I tried several times to contact UPS (which took days, not hours because everything is automated without human intervention). UPS eventually informed me that only the "shipper" can update the delivery address on the order. I contacted Vevor customer support who assured me "everything has been updated and please be patient while the information is being sent over to UPS which could take a few days. Meanwhile, I noticed on my UPS tracking as I received an update from UPS indicating the items were being shipping and moving again, only to find the items were being sent back to Vevor (likely as undeliverable). Contacted Vevor again, and was told I misunderstood the update from UPS and everything is on schedule and to please be patient. I eventually received a refund on my purchase and never did receive my purchased items. No follow up from Vevor. Extremely frustrating as I had a time sensitive project where I was waiting on these items to complete an important project. I went back to Vevor's storefront to "re-purchase" the items only to find the prices have increased from my original order which means I would have to pay extra in order to give Vevor a "second chance". I decided that their lack of concern for my situation is typical for "human customer service" interactions as the "support agent" is only able to follow strictly written scripts for responses to customers. I get that. This is my only opportunity to present my full experience on my recent purchases. I believe their automated system should have flagged my order as "missing street address for home delivery" and it should have not allowed me to proceed with the purchase without a full delivery address. Whatever the cause of this event I am left feeling as though I did something wrong and they were doing me a favor by refunding my money. This is new age "customer service" in action. I guess I just learned a lesson. Here is the status of my order on Vevor where I was prompted to provide a review of my experience. It says the items were "DELIVERED".

Never recieved this!! Wish I would have got this in the mail for my husband for father's day but ut never arrived!!

La housse d'un coussin du chariot est arrivé déchiré dans un angle. Je n'arrive pas a mettre de photo dommage

Just recieved my folding creeper. Unfortunately, missing pieces make it difficult, if not impossible for me to assemble. This is only my second order with Vevor. Now, both orders have been either broken or incomplete. It is very difficult to get a prompt response from them. Keep this in mind when ordering.

El taburete muy bien. La mesa, sería necesaria mejores ruedas.

Good for the price after all but what could be better is - the wheels are plastic, there where 5 M8 nuts missing in the package. It's strong enough, we'll see it after some time of usage.

Very nice seat/creeper. One problem with it. A welding piece has one of the holes not lined up. It will have to be redone or sent back. We had three guys checking it out and upon final inspection that was the problem according to all of them. They haven’t decided what they are going to do yet. Velcro has had good products so far so please check into this issue

I never received my product. Had to reach out both to Vevor and the shipping company. Vevor finally got back to me and told me it was lost in shipping. They proceeded to reimbursed me my money. Lost confidence in the whole process.