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VEVOR Foldable Z Garage Creeper, 1016 mm, 204.1 kg Capacity Rolling Folding Mechanic Creeper Stool, with 6 Universal Wheels Padded Seat Steel Frame, Lay Down or Sit Chair for Garage Shop or Home

Customer Reviews for VEVOR Foldable Z Garage Creeper, 1016 mm, 204.1 kg Capacity Rolling Folding Mechanic Creeper Stool, with 6 Universal Wheels Padded Seat Steel Frame, Lay Down or Sit Chair for Garage Shop or Home

Customer Reviews

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Katherine N. Katherine N.
Goodbye for the money, better wheels would be nice.
Great for double duty garage! I do my own vehicle maintenance and find this to be a great asset. Only criticism is it needs better casters with largerrubber wheels, and ball bearings. However, still a great buy for the money.
0 people found this helpful
RF RF
Good purchase
Lots of cushion and wheels roll easily. The folding mechanism has pinch points so exercise caution when unfolding it. It’s also somewhat difficult to assemble but is a good quality item once put together, especially for the price and shipping time.
0 people found this helpful
sbrakko sbrakko
OTTIMO CONSIGLIATO
Prodotto arrivato in perfetto stato, nel montaggio ho notato che mancano i bulloni e le rondelle ne sono troppe, c'è un pò di casino da questo punto di vista ma ad ogni modo ottimo prodotto. NON METTO 5 STELLE PER QUESTA IMPRECISIONE NEI COMPONENTI PER IL MONTAGGIO.
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BENTEN BENTEN
The directions don't match.
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n\n \n \n \n \n\n \n \n \n \n \n \n The media could not be loaded.\n \n \n \n \n \n \n \n \n
0 people found this helpful
Big Wes Big Wes
Decent for occasional use but not professional use
For the money it's worth it. Worst instructions ever. If you don't know what this is supposed to be you will have a hard time putting it together. Seat has predrilled holes and they were askew, you better have tools nearby. 12mm socket, adjustable wrench, pliers or something similar and phillips head screwdriver. Feels comfortable and decently sturdy as a seat. All in all I would recommend it for the average home.
0 people found this helpful
la*** la***
I either received a defective stool or it is a very poor design.
This is a great creeper, but when you make it into a stool, the seat will not sit level. You can barely manage to stay sitting on the seat without sliding off. The one they sent me may not have been built correctly. Not sure.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Glenn Glenn
Mr
Mr 1
Worst experience in deceitful (lacking validity and awareness) customer service. Horrible and misleading communications, no acknowledgement of the problem, and no follow-up. Ordered two items online. Paid. Tracking provided. UPS called to say we have your shipment from Vevor but we don't have your complete address. I tried several times to contact UPS (which took days, not hours because everything is automated without human intervention). UPS eventually informed me that only the "shipper" can update the delivery address on the order. I contacted Vevor customer support who assured me "everything has been updated and please be patient while the information is being sent over to UPS which could take a few days. Meanwhile, I noticed on my UPS tracking as I received an update from UPS indicating the items were being shipping and moving again, only to find the items were being sent back to Vevor (likely as undeliverable). Contacted Vevor again, and was told I misunderstood the update from UPS and everything is on schedule and to please be patient. I eventually received a refund on my purchase and never did receive my purchased items. No follow up from Vevor. Extremely frustrating as I had a time sensitive project where I was waiting on these items to complete an important project. I went back to Vevor's storefront to "re-purchase" the items only to find the prices have increased from my original order which means I would have to pay extra in order to give Vevor a "second chance". I decided that their lack of concern for my situation is typical for "human customer service" interactions as the "support agent" is only able to follow strictly written scripts for responses to customers. I get that. This is my only opportunity to present my full experience on my recent purchases. I believe their automated system should have flagged my order as "missing street address for home delivery" and it should have not allowed me to proceed with the purchase without a full delivery address. Whatever the cause of this event I am left feeling as though I did something wrong and they were doing me a favor by refunding my money. This is new age "customer service" in action. I guess I just learned a lesson. Here is the status of my order on Vevor where I was prompted to provide a review of my experience. It says the items were "DELIVERED".
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jessica Sykes Jessica Sykes
Horrible
Never recieved this!! Wish I would have got this in the mail for my husband for father's day but ut never arrived!!
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Bruno Bruno
Chariot
La housse d'un coussin du chariot est arrivé déchiré dans un angle. Je n'arrive pas a mettre de photo dommage
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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ALBA ALBA
taburete
El taburete muy bien. La mesa, sería necesaria mejores ruedas.
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda enormemente a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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