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VEVOR 10 Ton Porta Power Kit, Portable Hydraulic Jack with 4.6 ft/1.4 m Oil Hose, Auto Body Frame Repair Kit with Storage Case for Car Repair, Truck, Farm

Customer Reviews for VEVOR 10 Ton Porta Power Kit, Portable Hydraulic Jack with 4.6 ft/1.4 m Oil Hose, Auto Body Frame Repair Kit with Storage Case for Car Repair, Truck, Farm

Orange 10 T

Customer Reviews

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James Wagner James Wagner
Piece of junk
Orange 12T
Would not buy. Very cheap made and hard to pump and most of all it doesn’t work straight out of the box the ram leaks down and only works if there’s no weight on it. Very cheaply made.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
José Antonio José Antonio
Mala calidad
Red 12 T
Aparentemente parece de buena calidad pero solo es eso aparentemente... Se dobla el pistón con solo 5 usos.
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Hans-Peter Baum Hans-Peter Baum
Schlechte Qualität
Red 20 T
Nach ein paar Anwendungen hat sich das Gewinde vom Zylinder gelöst, haben es rechtzeitig bemerkt, kann aber ziemlich gefährlich werden
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Sidney L Williams Sidney L Williams
Owner
Red 12 T
I ordered 2 packages. Vevor put the wrong address on one of them. It was delivered to the wrong address and when you try to talk with customer you can only text. When I was texting the customer service bot I asked it to compare my delivery address to the FedEx address on the package. It gave a nonsense response and told me to contact the shipper. FedEx said since Vevor put the wrong address on the package Vevor would have to contact them. It's impossible to communicate with Vevors customer service bots so I guess I'm going to lose my money. Won't ever use this worthless badly run company again. Chinese companies are a joke!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jim Hayes Jim Hayes
Owner
Red 12 T
Absolute piece of junk. Don’t waste your money. Vent after first use. Vevor support told me to “bend it back” before using again.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JR JR
4 Ton Porta Power
Red 4 T
First time used it bent like it was made of butter, lodges claim and had no responce, very poor product and even worse after sales service
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Abdul afroze Mohammed Abdul afroze Mohammed
No.25052100904102346327
Red 12 T
I bought this product but its doesn't work I need my refund or replacement
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Robert Robert
Owner
Orange 12T
I received the Porta Power. It looked good but it did not work. I contacted Vevor and after a few day and making me send them a video of the issue they told me I had to repair it and they offered $20 and a crappy video of how to get the metal filings out of the jack. I did the procedure and told them I wanted $40 for my time. I will not buy from them again.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
porta power porta power
INSPECTORTINK
Red 4 T
I have not received the porta power as of now. 6/14/2025 I am not happy about this
0 people found this helpful
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
jc jc
gm
Red 20 T
The tool came defective and the reps gave me the run around to not refund or replace.
0 people found this helpful
Customer Service Reply: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.

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