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VEVOR Professional Ultrasonic Cleaner, 2.85 L Ultrasonic Jewelry Cleaner with Digital Timer & Heater, Stainless Steel Industrial Sonic Cleaner 40kHz for Glasses, Watches, Rings, Small Parts

Customer Reviews for VEVOR Professional Ultrasonic Cleaner, 2.85 L Ultrasonic Jewelry Cleaner with Digital Timer & Heater, Stainless Steel Industrial Sonic Cleaner 40kHz for Glasses, Watches, Rings, Small Parts

3L
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Customer Reviews

4 Out of 5
Based on 3645 reviews
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114 reviews
BigKev70 BigKev70
Mr
3L
Ultrasonic vibration failed within 2 months . Customer support not responding to my request for a refund or replacement
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Shimon Shimon
Mr
3L
For the price it should be reliable, but I've had multiple issues within a year of buying it and now it basically doesn't work anymore because the ultrasonic motors have gone completely dull. When it was working it did work amazingly well though.
0 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to inform you that we’ve completed all necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this may have caused—your satisfaction is our top priority, and we’re dedicated to ensuring things are made right.
K Chaniotis K Chaniotis
Mrs
3L
The unit blew a fuse in the first 30 minutes of operation & tripped the electricity to our home. After reporting the issue it became a back & forth with vector for weeks to receive a full refund for a faulty unit. I would never purchase from this group again
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Cameron Alexander Cameron Alexander
Mr
3L
The sonic generatornis too small for this sized unit. Essentially the somic clean function doesn't work. All it does is heat water
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!

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