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VEVOR Professional Ultrasonic Cleaner, 6 L Ultrasonic Jewelry Cleaner with Digital Timer & Heater, Stainless Steel Industrial Sonic Cleaner 40kHz for Glasses, Watches, Rings, Small Parts

Customer Reviews for VEVOR Professional Ultrasonic Cleaner, 6 L Ultrasonic Jewelry Cleaner with Digital Timer & Heater, Stainless Steel Industrial Sonic Cleaner 40kHz for Glasses, Watches, Rings, Small Parts

6L

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Sam  Steel Sam Steel
Overall
6L
So I’ve held off on this review until I knew more about this product, it’s been 14 months to the day, originally this cleaner has done exactly what it’s supposed to do. I’ve used it somewhere between 15-25 times in those 14 months and it functions great. Now unfortunately as of today it has malfunctioned, something within has come loose or broken, as the sonic cleaner shuts off 4 minutes into the cleaning cycle, why it is active the digital display is flickering on and off intermittently.then between 3 minutes and 22 seconds and 4 minutes and 12 seconds it completely shuts off the sonic cleaner while the display stays active. Now let me tell you how I’ve actually used this device, it has sat on my workbench for the last 14 months in a clean room, I have used it to clean jewelry, paint off miniatures, grease of metal components. Cleaning of the machine takes place on the same bench as us the drainage hose system is super simple. And it still looks as new as the day it arrived. But unfortunately the lifecycle is apparently not very good, maybe I should have ordered from sonic clean they have a better warranty life.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Trevor jackson Trevor jackson
Mr
6L
Faulty product, no customer support.cant upload images.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
AC AC
Rubbish item
6L
Only used it half a dozen times and then a big bang and it dropped my house power out. Smell of smoke and burning, and yes, Ive had it just over 12 months- so no warranty. You get what you pay for so I wont be shopping with Vevor any more. Buyer beware
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brad Cross Brad Cross
Mr
6L
Absolutely piece of garbage. All it does is make noise but no cleaning What a waste of my money You should be ashamed of yourself for supplying rubbish
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!

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