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VEVOR 3-Step Handrails for Outdoor Steps Fits 1 or 3 Steps Matte White Stair Rail Wrought Iron Handrail with Installation Kit Hand Rails for Outdoor Step

Customer Reviews for VEVOR 3-Step Handrails for Outdoor Steps Fits 1 or 3 Steps Matte White Stair Rail Wrought Iron Handrail with Installation Kit Hand Rails for Outdoor Step

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214 Reviews
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214 reviews
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max max
ocena dostawy
Bulustrada schodowa bardzo fajna jednak cena wygórowana powinno być taniej. Dostawa bardzo szybka. Ogólnie polecam ten zakup i Sprzedającego. Na pewno jeszcze wrócę do tego sklepu.
1 people found this helpful
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gloria gloria
very attractive
very nice looking, have received compliments from our neighbors, if installed correctly they are very secure
0 people found this helpful
JEF JEF
Main courante
4 Steps
Bonjour J'ai bien reçu la commande en parfait état. Le montage a été facile et rapide et le rendu est super. Je souhaite recevoir une facture ou y accéder Remerciements Cordialement JF SANZEY
0 people found this helpful
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Zoe Mei-Kam Lam Zoe Mei-Kam Lam
3ft Angle Adjustable Iron Handrail Matte Black Fit 2 Or 3 Steps Brick Step
0 people found this helpful
Doug Redmann Doug Redmann
Black
Iron Step Handrail Stair Railing Kit Fit 3 Step Black Outdoor Deck Hand Rail
0 people found this helpful
valia66 valia66
Défaut Longueur Mains courantes
4 Steps
Produit qui semble de bonne qualité mais nous en avons acheté 2 et il y a 4 cm d'écart sur la longueur entre les 2 mains courantes !! Du coup pose de chaque côté de notre escalier pas très jolie. Nous sommes très déçus car nous ne savons pas quelle est la main courante défectueuse , les longueurs reçues ne correspondent pas à celle de la description ( reçu 135 et 138cm)
0 people found this helpful
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ronmartin164 ronmartin164
Wrong sized escutcheons.
The handrails are for an elderly customer and while attaching the railing posts to the concrete step and sidewalk, I noticed that the escutcheons don't fit over the uprights. I will need to try and cut the opening to fit the posts. Otherwise, my customer likes the railings.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464179284739072] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
fabienne fabienne
Manque de finesse
4 Steps
Déçue de la grosseur des éléments qui constituent cette rampe. Semblaient plus fins sur la photo, en réalité c'est gros, pas très esthétique dans notre configuration en tous les cas (petit escalier extérieur)
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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John bushell John bushell
Owner
I ordered over a week ago, and I still don’t have it. Hopefully it will show up.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
DaveB DaveB
Mr.
Two parts arrived damaged in the package. Customer service sent replacement mounting covers but did not provide a solution for the scratched cross bar. Spent $18 for a can of spray paint to repair it.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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