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VEVOR Pool Safety Cover Fits 4.88x9.75 m Rectangle Inground Pools, Safety Pool Cover with 1.2x3.04 m Center End Step, Mesh Solid Pool Cover with Drainage Holes for Swimming Pool, Winter Safety Cover, Green

Customer Reviews for VEVOR Pool Safety Cover Fits 4.88x9.75 m Rectangle Inground Pools, Safety Pool Cover with 1.2x3.04 m Center End Step, Mesh Solid Pool Cover with Drainage Holes for Swimming Pool, Winter Safety Cover, Green

4.88 x 9.75 m

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Smitty Smitty
pres
Ordered on Nov 21 st 23 for 380.99 Within hours of submitting my order price was reduced to 308.99 I contacted customer service as I felt I should get a credit as I had not even received the cover yet I was surprised when the service person told me that i would have to return the cover and reorder it at the reduced price in order to get the credit, This made absolutely no sense to me ,so i did not return it I am still upset about it and feel that Vevor needs to readress this part of there customer service.
0 people found this helpful
Sean Sean
Easy install
The delivery is fast and the price is very good, but I don't know how many years I can use it.(pool size 20x40) I will review it again in 2-3 years. And I am very satisfied with the customer service. Thanks
0 people found this helpful
Chateau Maurice Condominiums Chateau Maurice Condominiums
Pres. HOA
Pool Cover - Quite satisfactory. Material not quite as heavy as last cover, but will be very adequate and was priced competitively. Rating would be five stars except that the instructions mentioned an included storage bag for winter, but no storage bag was included.
0 people found this helpful
Guy46 Guy46
Bache piscine
correspond à ce que je souhaitais. semble de bonne qualité, forte de ses sangles cousues. Seul regret c'est que l'on ne soit pas capable de faire ce produit en France (Chine).
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adrian adrian
mr
Selected a winter pool cover for my house in Greece, and had the item shipped to the destination. Unfortunately, it was slightly too small (my fault), so I had to contact customer services to resolve the problem. Over the course of 3 - 4 prompt e-mail responses, the whole issue was sorted out to my complete satisfaction. The people involved were courteous, professional, and most helpful. I can't recommend their help and support highly enough. Many thanks, adrian
0 people found this helpful
Silvia Silvia
copertura
Tutto secondo descrizione. Non ancora collaudata essendo copertura per chiusura invernale. Mi riservo di commentare quando la metterò in opera.
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Ben Ben
Excellent quality, but short
Quality of cover and springs excellent, easy to use although it required some drilling to put in place. Cover was 1' short, but given the quality of everything else it was acceptable, although slightly disappointing.
0 people found this helpful
Ron Schur Ron Schur
Like to product
Like the product. Takes awhile to install. Need more then 2 people to help you. After installed like 30mins to take off and re install Good solid product
0 people found this helpful
gabby_jack gabby_jack
Fabric great, missing parts
4.88 x 9.75 m
The quality of fabric is great! There were missing springs and connectors. Lucky for me the pool company had some spare pieces or it would have been a huge issue.
0 people found this helpful
Customer Service Reply: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
re*** re***
Système de fixation
Couverture de haute qualité mais système fixation pas top. Obligé de percer les carrelages avec du 19mm. Mèche non pas fournie avec. 2 X 4 trous dans la largeur et 2 X 7 trous dans la longueur. Gros risque de fendre les carrelages et mauvaise esthétique. J'ai du trouver une autre solution pour fixer la bâche sans percer les carrelages. Dommage
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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