Customer Reviews for VEVOR Pool Safety Cover Fits 4.88x9.75 m Rectangle Inground Pools, Safety Pool Cover with 1.2x3.04 m Center End Step, Mesh Solid Pool Cover with Drainage Holes for Swimming Pool, Winter Safety Cover, Green
4.88 x 9.75 m
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pres
Ordered on Nov 21 st 23 for 380.99
Within hours of submitting my order price was reduced to 308.99
I contacted customer service as I felt I should get a credit as I had not even received the cover yet
I was surprised when the service person told me that i would have to return the cover and reorder it
at the reduced price in order to get the credit,
This made absolutely no sense to me ,so i did not return it
I am still upset about it and feel that Vevor needs to readress this part of there customer service.
0 people found this helpful
Easy install
The delivery is fast and the price is very good, but I don't know how many years I can use it.(pool size 20x40)
I will review it again in 2-3 years. And I am very satisfied with the customer service.
Thanks
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Pres. HOA
Pool Cover - Quite satisfactory. Material not quite as heavy as last cover, but will be very adequate and was priced competitively. Rating would be five stars except that the instructions mentioned an included storage bag for winter, but no storage bag was included.
0 people found this helpful
Bache piscine
correspond à ce que je souhaitais. semble de bonne qualité, forte de ses sangles cousues. Seul regret c'est que l'on ne soit pas capable de faire ce produit en France (Chine).
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mr
Selected a winter pool cover for my house in Greece, and had the item shipped to the destination.
Unfortunately, it was slightly too small (my fault), so I had to contact customer services to resolve the problem. Over the course of 3 - 4 prompt e-mail responses, the whole issue was sorted out to my complete satisfaction. The people involved were courteous, professional, and most helpful.
I can't recommend their help and support highly enough.
Many thanks, adrian
0 people found this helpful
copertura
Tutto secondo descrizione. Non ancora collaudata essendo copertura per chiusura invernale. Mi riservo di commentare quando la metterò in opera.
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Excellent quality, but short
Quality of cover and springs excellent, easy to use although it required some drilling to put in place. Cover was 1' short, but given the quality of everything else it was acceptable, although slightly disappointing.
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Like to product
Like the product. Takes awhile to install. Need more then 2 people to help you. After installed like 30mins to take off and re install Good solid product
0 people found this helpful
Fabric great, missing parts
4.88 x 9.75 m
The quality of fabric is great! There were missing springs and connectors. Lucky for me the pool company had some spare pieces or it would have been a huge issue.
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Système de fixation
Couverture de haute qualité mais système fixation pas top. Obligé de percer les carrelages avec du 19mm. Mèche non pas fournie avec. 2 X 4 trous dans la largeur et 2 X 7 trous dans la longueur. Gros risque de fendre les carrelages et mauvaise esthétique. J'ai du trouver une autre solution pour fixer la bâche sans percer les carrelages. Dommage
1 people found this helpful
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