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VEVOR Washdown Pump, 20 LPM 70 PSI, Max. Self Priming Water Pump, with EPDM Valve, Universal Salt Water Strainer & Female/Male Thread, for RV, Marine Deck, Yacht

Customer Reviews for VEVOR Washdown Pump, 20 LPM 70 PSI, Max. Self Priming Water Pump, with EPDM Valve, Universal Salt Water Strainer & Female/Male Thread, for RV, Marine Deck, Yacht

5.3 GPM

Customer Reviews

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Lea Lea
Vevor water pump - wires too short & no reply from customer service
I have no idea if this pump works well or not because I have yet to get it set up due to the wire that connects to the power source being so short. This might not be an issue for someone who knows a lot about wiring, but I have no idea what gauge of wire I need to purchase in order to connect this to a battery. I sent a message to Vevor asking for guidance but got no response so this pump is absolutely useless to me. I will have to order another pump from somewhere else that had more than a few inches of wire..
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ray Ray
Quit working after 1 use
5.3 GPM
The pump Quit working after 1 use, the pressure switch burnt up tried to find a replacement switch without any sucess. So now the pump is worthless. Read online others have had the same issue
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Richard Richard
Mr
3.7 GPM
After nearly two weeks of use the pressure switch has failed. Tried to claim to get replacement part but couldn't upload the videos on their messaging service or through email. Apart from being a little noisy you do get a pretty decent flow and pressure from the unit that can handle a decent shower head( if you remove the flow restrictor in the shower head) I'm currently bypassing the pressure switch and getting a separate pressure switch to run the unit. Things that need improvement, 1 pressure switch, 2 quite the motor a little, 3 improve the video upload on your messaging system so you can accept at least a 30 sec video clip without the use of a third party platform
1 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
Dupont Dupont
Pompe
3.7 GPM
Pompe 1
Pompe reçue dans un emballage humide. Après d’une semaine d’utilisation, la pompe ne fonctionnait plus Impossible de se faire rembourser ou de renvoyer la pompe pour un échange. Ne pas commander chez Vevor vous perdez du temps à renvoyer des mails qui ne sert à rien
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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RedDirt RedDirt
Both failed after a few weeks.
5.5 GPM
Both failed after a few weeks. 1
I ordered two for my RV as I wanted a spare in case it failed again while I was on the road. The first one only lasted two weeks. I discovered it had been leaking water out of the switch and corroded the electrical terminals inside. The motor was fine, but the switch is not available for replacement. I installed the spare, which lasted only a few weeks before doing the same thing. A waste of $178! Come on, VEVOR!
4 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
MGC Houtman MGC Houtman
Kapitein
Sterke pomp voor redelijk geld.
1 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Pedro Almagro Gómez Pedro Almagro Gómez
Bomba de aguaaveriada
3.7 GPM
Compré una bomba de agua y ha funcionado como tres semanas correctamente hasta que hoy di 27 ha dejado de funcionar
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Greg Greg
Pressure switch
5.5 GPM
Bought two of these ran for three months and they both quit pressure switches are junk
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wattebled Wattebled
Éric
Fuite
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Almost got one Almost got one
Looked good in the pics.
5.5 GPM
Having never received the pump, due to inability of shipper to deliver, my review would be fictional. However the purchase of the brass fittings needed to hook up the pump wasn't fictional. Vevor did credit me back for the pump that was never delivered. FYI, don't purchase any fittings until the pump has arrived.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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