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VEVOR Magnetic Drill, 1450W Motor 40 mm Boring Diameter, 12500 N Portable Electric Mag Drill Press, with 2 Coring Bits, Variable Speed, Drilling Machine for Metal Surface, Home Improvement Industry

Customer Reviews for VEVOR Magnetic Drill, 1450W Motor 40 mm Boring Diameter, 12500 N Portable Electric Mag Drill Press, with 2 Coring Bits, Variable Speed, Drilling Machine for Metal Surface, Home Improvement Industry

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Customer Reviews

4 Out of 5
Based on 769 reviews
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769 Reviews
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Very dissatisfied - SINACOLA, LLC Very dissatisfied - SINACOLA, LLC
Owner
Anthony Sinacola I have been trying for six months to get a chuck for my mag drill that I have not been able to use, and can’t get a freaking human to talk to me. I am in the market for a plate compactor and a cut-off concrete saw. Why would I buy from you people?
3 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Harry43 Harry43
Schrott
Nach nur 2/12 Jahren funktioniert der elektrische Magnet nicht mehr, 20 Euro werden einem angeboten
0 people found this helpful
Customer Service Reply: Hallo, es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten. Wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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Matt Matt
Pissed off owner
What an unholy pile of sh!t this thing is. Whatever you do, do not purchase this. It immediately broke. It has no speed control. You can not adjust the speed. It's just 1 million rpm. Instantly dulls any cutting bits. Vevor customer support refuses to repair or return this 100 lb pile of steaming dog crap. It is absolutely useless.
2 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Matt Matt
Pissed off owner
What an unholy pile of sh!t this thing is. Whatever you do, do not purchase this. It immediately broke It has no speed control. You can not adjust the speed. It's just 1 million rpm. Instantly dulls any cutting bits. Vevor customer support refuses to repair or return this 100 lb pile of steaming dog crap. It is absolutely useless.
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
Lou Lou
2
Total JUNK!!!! Motor is weak, it started to smoke after a half hour of use. The variable speed is flicky and hard to control. I wanted a refund. Vevor asked for a video of the motor smoking. The motor is junk, how am I supposed to get a video after the fact? Also, there isn't enough height to get a 3/8" bit in, without having to put 1" of steel under the machine. If I intended this for a one time use tool, it wouldn't of even made it through one use. Spend your money on something better
1 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
Goose519 Goose519
Weak magnet.
The magnet is far too weak.
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Chuck DeLeal Chuck DeLeal
Ranch/Owner
I have tried to submit a review but your system won't accept it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
Kristin Kristin
Disappointed
Never received item, so I have no idea if it’s good!! Got the run-around with the refund…still not sure they have accepted charge back from cc company. Ordered 1/21 told me they shipped it. Kept telling me to wait and wait and then pretended that they shipped it and they didn’t know what happened. Really wish this was a review of the product!
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Major Fail Major Fail
Major Fail of an experience
I ordered this item as a Christmas gift for my for my Husband, I had it shipped to my son's home so the surprise wouldnt be ruined. The delivery company claimed to have delivered and provided a photot of said delivery. And even after providing both Vevor and Ontrac their own photos of proof showing that it wasn't eve a Vevor package and that it wasn't our mailbox I still have not been able to get anyone from either company to address the no delivery of the item. They now have marked the order delivered and ticket satisfied. Trust me I am not satisfied.
4 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.

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