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VEVOR Magnetic Drill, 1450W Motor 40 mm Boring Diameter, 12500 N Portable Electric Mag Drill Press, with 2 Coring Bits, Variable Speed, Drilling Machine for Metal Surface, Home Improvement Industry

Customer Reviews for VEVOR Magnetic Drill, 1450W Motor 40 mm Boring Diameter, 12500 N Portable Electric Mag Drill Press, with 2 Coring Bits, Variable Speed, Drilling Machine for Metal Surface, Home Improvement Industry

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Customer Reviews

4 Out of 5
Based on 769 reviews
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alberto alberto
taladro
he recibido el taladro roto,el servicio posventa funciona muy mal.
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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William William
Bad bad bad service
I received a damaged machine. The counter offer from vevor was that I wait 15 days to receive control plate and change out it myself. They sent me a video over how to do it. You buy a new machine and you have to push in labour hours on repairing it yourself? Never happend in my life, and i buy machines often. No thanks i rather throw it in the garbage.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Peter Peter
Magnetic drill
Magnetic suction seat doesn't work so can't properly test other features.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Ross Tancred Ross Tancred
Angry Customer
How would we know. It does not work. They have decided to give us a pitiful refund that covers a small portion of the cost of the productr for something that we cannot use in any way or form, Be careful as next they will sell hooks that are straight bit of metal and offer a 5% refund.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Donald Brown Donald Brown
Owner
This item odds showing that it’s been delivered. I have Not received this item Please refund my money back to my account.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Sander Scherpenhuijzen Sander Scherpenhuijzen
Magneet boor
Na meer dan een maand wachten en vooruit betaald te hebben nog steeds niks ontvangen.
0 people found this helpful
Customer Service Reply: Bedankt voor uw feedback. Het spijt ons zeer te horen dat u problemen met het product hebt ondervonden. We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam zal contact met u opnemen via e-mail en u op de hoogte houden totdat het probleem is opgelost. Controleer uw inbox regelmatig op onze berichten.
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kuldip kuldip
purchaser
promise refund still waiting
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jim Jim
Buyer
First use, motor spins and first internal gear. However the second gear does not engage so the drill chuck doesn’t spin at all. Didn’t get a single hole out of it. At least my paperweight is magnetic.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
rolleri rolleri
perceuse magnetique
Cher client, Merci beaucoup d'avoir contacté le centre de support VEVOR. Nous allons vous envoyer un nouveau contrôleur gratuitement. Veuillez patienter 10 à 15 jours. Souhaitez-vous mettre à jour l'adresse de livraison pour les accessoires ? Si vous rencontrez d'autres problèmes, n'hésitez pas à nous contacter. Cordialement, L'équipe de support VEVOR Suite à votre message ci dessus, je n'ai toujours aucune nouvelle de votre envoi. Je changerais mes notes lorsque j'aurais reçu votre envoi et essayé la perceuse. Bonne journée.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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NOT GOOD NOT GOOD
This tool broke
We used the drill twice and haven't used it again. I reach out and told them what what was going on and they has it was a sample fix... THe part they sent did not fit it. I wanted to return it, They Never allowed me to or to get my money back. DO NOT BUY!!!
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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