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VEVOR Magnetic Drill, 1400W Motor 2 in Boring Diameter, 2922 lbf Portable Electric Mag Drill Press, 0-750 RPM Variable Speed, Drilling Machine for Metal Surface, Industrial and Home Improvement

Customer Reviews for VEVOR Magnetic Drill, 1400W Motor 2 in Boring Diameter, 2922 lbf Portable Electric Mag Drill Press, 0-750 RPM Variable Speed, Drilling Machine for Metal Surface, Industrial and Home Improvement

50 mm 1 PC

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tecnico tecnico
RECEPCIÓN DEL ARTÍCULO. CONFUSIÓN EN LA DIRECCIÓN
EL ARTÍCULO NO HA SIDO ENTREGADO
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se ha resuelto a través de la comunicación por correo electrónico. Nos complace que su inconveniente haya sido atendido con prontitud. Si tiene alguna otra consulta, no dude en ponerse en contacto con nosotros nuevamente. Asimismo, le ofrecemos nuestras más sinceras disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de esta situación y se la comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios.
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psacharuk psacharuk
Failed Product
Failed right out of the box. Shower of sparks from the motor. Got run around from Vevor on credit or return/replace. No resolution 2 weeks after notification.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
davispaintandbody davispaintandbody
needs short drill bits
needs the short bits and travel leant is shore also
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tony pratt Tony pratt
Owner
I bought the vevor magnetic drill and this thing is not good the magnetic base doesn't work it is not strong enough to hold and it is not what i ordered Built kinda Cheap Most other Vevor Products are Good
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessary.
Julie Miller Julie Miller
Worst customer Service
Need to return under warranty but no phone number to speak to someone.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
justin justin
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Thomas Kersten Thomas Kersten
die Maschine ist nicht wie beschrieben
Billige Verarbeitung Getriebe macht überlaute geräsche Magnet zu schwach Bohrfutter mangelhaft
3 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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wphillips wphillips
Do Not Buy
Broke within the first hour of use. Then had to battle with Vevor customer service for a refund and they gave me 50% of the purchase price back and kept the rest. Do not buy this.
3 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience with our product and after-sales customer service did not meet your expectations. Your feedback is very important to us, and we truly appreciate you bringing your concerns to our attention. We are pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address and resolve the issue. We value your trust and are committed to continuously improving both the quality of our products and the support we provide to our customers. We hope that the resolution has addressed your concerns and that we can provide you with a much better experience in the future. Thank you again for your understanding and for giving us the opportunity to assist you.
Kory Kory
Owner
Product arrived in what appeared to be good shape. The magnet adhered to the table with a lot of force. This is what we were looking for. Sadly when we turned on the drill it made a lot of noise and then smoke started coming out. We shut it down immediately. I have been in the return process for 2 weeks. Terrible response. Any other company I would have a replacement by now. I just need a new unit to replace the dysfunctional unit. All of the responses that I get from Vevor seam to be an AI response telling me that they have moved it up in priority and yet nothing happens.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ke*** ke***
was broken out of the box
Sounded horrible out of the box and was smoking within 30 seconds of using it. Will be sending it back and getting a new one.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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