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VEVOR Outdoor Kitchen Drawers 16\" W x 28.5\" H x 20.5\" D, Flush Mount Triple Access BBQ Drawers Stainless Steel with Handle, BBQ Island Drawers for Outdoor Kitchens or Patio Grill Station

Customer Reviews for VEVOR Outdoor Kitchen Drawers 16\" W x 28.5\" H x 20.5\" D, Flush Mount Triple Access BBQ Drawers Stainless Steel with Handle, BBQ Island Drawers for Outdoor Kitchens or Patio Grill Station

400x725x525 mm
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Customer Reviews

4 Out of 5
Based on 193 reviews
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193 Reviews
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M2concept srl M2concept srl
Facture????
Bonjour serait il possible de m’envoyer la facture pour ma comptabilité ? M2concept srl Clos du bois d’aywiers 15 1380 Lasne Be 0728587190
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Tony Malorni Tony Malorni
Tony
Easy to order, kept very simple, and confirmed goods leaving the next day to Canada, supplied a tracking no. And no extras costs, very efficient. Thank you,
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PATRICIA MINVIELLE PATRICIA MINVIELLE
Conforme à la description
458x585x588 mm
Arrivés dans les délais et très bien emballés
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Thomas LARIS Thomas LARIS
Home owner
I'll help you for the price and for the money you're getting your value not high-end product but decent quality
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Drawer installer Drawer installer
Drawer front alignment
400x725x525 mm
Everything works good however when you look at drawers from front they are misaligned.
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Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Patrick Fry Patrick Fry
Ex military
400x725x525 mm
I didn't receive one of my items, one of the 5 items was wrong and the Customer Support just gave me a headache. Please don't ask about the protection plan because I just received the run around I had great hope ordering products over $1000 online but never again will I make that mistake. Thank you for solidifying my belief of online purchases. Patrick Fry
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Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Houda Houda
oxido en riel de los cajones
458x585x588 mm
oxido en riel de los cajones 2 oxido en riel de los cajones 2 oxido en riel de los cajones 2
Buenas tardes, Hemos terminado la instalacion de nuestra cocina exterior usando las cajoneras, y nos dimos cuenta de que todo el herraje de los rieles de los cajones estan oxidados como se puede ver en las fotos adjuntas. Es bastante decepcionante ya que no es lo que esperamos cuando compramos muebles para exterior. Nota importante, los muebles estan en una zona cubierta totalmente y no se han tocado con agua todavia.... Que solucion ofreceis?
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Bo*** Bo***
Damaged due to abuse in delivery
458x585x588 mm
This arrived damaged and scratched in poor packaging or was badly handled by delivery un seen till opened can you arrange collection on this item please
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Customer Service Reply: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 464082277854208 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
M M
It never arrived
377x646x480 mm
The product got lost during shipping and never arrived. I can understand an issue with a 3rd party shipper, however I can’t understand why they forced me to wait over 4 weeks to issue a refund. Customer service kept on making excuses to delay the refund. I had suggested to cancel the first order and ship another order because my contractor was waiting to install it. They refused to do that and provided no other solutions except to wait. I will never order from Vevor again because of their poor customer service.
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Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Müller Müller
Lüftungsgitter
377x646x480 mm
Habe die Ware erst jetzt geöffnet und musste leider feststellen das , daß Lüftungsgitter fehlt . Sehr schade da ich kein wirklichen Kontakt dazu hier finde
1 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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