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VEVOR Manual Pole Saw, 2.24 m-8.24 m Extendable Tree Pruner, Sharp Steel Blade High Branches Trimming, Manual Branch Trimmer with Lightweight 8 Fiberglass Handles, for Pruning Palms and Shrubs

Customer Reviews for VEVOR Manual Pole Saw, 2.24 m-8.24 m Extendable Tree Pruner, Sharp Steel Blade High Branches Trimming, Manual Branch Trimmer with Lightweight 8 Fiberglass Handles, for Pruning Palms and Shrubs

Double Hook Saw + Spare Blade

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Mick Mick
Poor quality
Double Hook Saw + Spare Blade
Blade is poor and ineffective
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
russell gibbs russell gibbs
Pretty pointless.
Double Hook Saw + Spare Blade
I purchased the pole saw in good faith, believing that when the blade breaks or blunts, I would be able to easily purchase a new blade. That is not the case. Instead, VEVOR expects you to purchase a completely new setup, as they do not sell replacement blades. I've never heard of anything more ridiculous. I would go as far as calling it a scam. The poles themselves are reasonably made. But the blades are not, meaning they go blunt pretty quickly. Save yourself the money and invest in a silky fox. More money initially, but at least you can buy spare parts and the blades will outlive these ten times over. Saving money in the long run.
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Bridget Bridget
Homeowner
Double Hook Saw + Spare Blade + Scissors
It's not that I don't like this thing, I actually do, however for some reason the pruner scissors are very loose. Still attached and still cut (for now) but I've looked at close ups and can't figure out what went wrong. Good points: If you have a huge tree like I do (Mimosa) that gets out of control easily, it's a great tool. I've used it fully extended with the manual blade and it took 2 of us older ladies to do it, but got the job done. Blades are certainly sharp enough. Just very disappointed in my wobbly pruner that I use frequently for the shooters. I think some rivits may have come apart where the screws are? Not sure. Overall good price for what it is I guess.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Frederik Frederik
Mr
Double Hook Saw + Spare Blade + Scissors
Rubber handles smell like death and it permeates the skin. Could get the smell out for a day even though i washed my hands 10+ times. Covered in glass fiber dust from drilling of the holes. Not nice. The long rod works as expected i.e. it flexes a lot, but does hold up. Saw is hard to use as it is not very sharp, and it is difficult to put pressure when using the saw at 3 meters + length Overall, not recommended unless you have some smaller branches that you just fiecely hate, and you don't have a ladder.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Blais Blais
Scie
Double Hook Saw + Spare Blade + Scissors
Très lourde la lame trop souple déçu
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jeff M Jeff M
Mr
Double Hook Saw + Spare Blade
I never received this item.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Stephen Stephen
Mr
Double Hook Saw + Spare Blade + Scissors
When extended to the full the pole is heavy and has way too much flex in it . It bows considerably. The cutting head is sharp but made from thin metal and takes a long long time to cut a branch . I regret buying
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Stef Stef
Mr
Double Hook Saw + Spare Blade
The item has not been delivered. Please proceed with the refund!
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Braxton Braxton
Pole saw
Double Hook Saw + Spare Blade + Scissors
Has tons of little pieces of fiberglass all over the poles I unpacked them and as you screw on each stick more fiberglass sheds off onto your hands not the most pleasant feeling in between your fingers but works well and does its job
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
Adrian Adrian
Qualité médiocre
Double Hook Saw + Spare Blade + Scissors
Qualité médiocre  1 Qualité médiocre  1 Qualité médiocre  1 Qualité médiocre  1
La ficelle a lâché au bout de 10 coupes. La lame du sécateur se met de travers et finit complètement abîmée. Au bout d’une heure de travail l’ensemble sécateur s’est desserti de son support. Qualité de produit plus que médiocre et fini hors service à sa première utilisation. Une honte.
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre ticket concernant ce problème. Notre équipe d'assistance client assurera le suivi de votre problème sous 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez consulter régulièrement les réponses aux tickets et les notifications par e-mail.
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