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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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Daniel Daniel
Achtung Betrüger!
Vertical All in One 8 KW
ACHTUNG BETRÜGER-HÄNDLER, eine Rücksendung ist bei keinem Gerät möglich, obwohl damit auf der Website geworben wird und Händler in der EU dazu eigentlich verpflichtet sind, stattdessen ist der Reagiert der absolut unterirdische Kundenservice nicht auf die Anliegen der Kunden. Hier nicht kaufen!!!
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir werden Ihr Feedback an das zuständige Team weiterleiten, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns leid, dass unser Produkt Ihnen Probleme bereitet hat. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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Ronald Bettesworth Ronald Bettesworth
Mr
Separated 2 KW
Runs at full, cannot turn it down, thermostat control does not work. Very noisy fan. Doesn't make the van warm when it is below about 10c outside. Very disappointed.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve Steve
Diesel Heater
Horizontal All in One 8 KW
I assemble the unit the day i received it. Pretty straight forward. I brought it to the service station and filled it with 3 L of diesel and placed it in the back of my car. When I got home 5 minutes later, diesel was leaking from the heater, all over my car and then in my garage. I am currently trying to return the defective item.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Benjamin De pablo Benjamin De pablo
Failed components
Separated
Got it working after installation but fuel pump got stuck and is not pumping oil, I removed it cleaned it and ran the prime program but after a day it got stuck again. LCD screen buttons are not working, only works with remote control. Had the same heater for a year in my old camper before with zero issues, but not this time. Not good quality parts.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Eric Eric
Chauffage
Ne fonctionne pas
0 people found this helpful
Customer Service Reply: Cher client, merci de votre retour. Nous sommes sincèrement désolés des difficultés rencontrées avec ce produit. Pour obtenir de l'aide, veuillez consulter notre page « Contactez-nous » en ligne, accessible depuis la barre de navigation inférieure. Pour tout problème non réglé, envoyez-y un ticket. Notre équipe de soutien vous contactera par courriel et vous tiendra au courant jusqu'à sa résolution. Nous vous remercions de votre compréhension.
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Sven a jakobsrn Sven a jakobsrn
8kw???
Leverer ikke 8kw. Max 2kw.
0 people found this helpful
Customer Service Reply: Hej, jeg er ked af at høre, at vores produkt har givet dig problemer – vi forstår fuldt ud, hvor frustrerende en funktionsfejl midt i brug kan være. Vi vil gerne have det løst for dig hurtigt!
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milton reid milton reid
mr
Horizontal All in One
not what was advertised no instructions…………………………………………………………………………………xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
PB PB
Mr
Vertical All in One 8 KW
I use and like Vevor but this heater has problems. First thing it works well and heats well but it stinks. I have another Vevor heater in my caravan and it's terrific no smells at all. I have run it for an hour but the smell just gets stronger. Customer service were very good and told me to pull it apart and see if there's any leaks etc, I found a small bit of cardboard and a dead dried out grasshopper in the outside of the combustion chamber. I thoroughly cleaned it and put it back together but it still is offensive and wont go away. I'll My claim case is closed now and cant be reopened so I'll probably leave this one for spare parts and buy another one from Edisons. Vevor generally is very good but I got a Dud this time.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Surender Surender
Buyer
Not worth it, stopped working after few uses. Had been in storage from long time if they return it. Will be happy to return it
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Brad Brad
Fuel line next to exhaust.
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.

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