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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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6421 reviews
Cowan Marine Cowan Marine
Manager
Bought two. Installed one, glow plug died after 3 days -ordered spares - installed new plug, Unit ran fine for 3 weeks then brains/computer died. Installed new brains but then unit was carboned up badly and wouldn't run. Tried removing atomiser screen - it's stuck but good. So I've ordered my third heater!!!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
Ronald Banks Ronald Banks
Self
Vertical All in One 8 KW
Worked well for about a month and now it keeps shutting off code #05 and now all they are doing is creating tickets and nothing's getting resolved.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Nick Nick
Mr.
Set up was somewhat easy, but the exhaust comes out the bottom. So it has to be set up on legs before it can be ran. The instructions are very confusing. Really doesn't make any sense. Our heater had split fuel lines, so it leaked right from the start. We tried to return it, for a new one. Even exchange. But they refused. Told us we needed to fix it ourselves. They told us what to do. Remember this is a brand new machine. It should work, or be replaced. I should not have to fix a new machine. Still waiting on parts to complete fixing. Good luck.
1 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you in good spirits. As per our recent discussions and the agreed-upon plan, we’ve finished the necessary steps to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration you experienced; your satisfaction matters greatly to us, and we’re committed to making amends.
Lewis Parsons Lewis Parsons
Heater
Mine don’t work tryed call to get hell but that is not an easy thing to get wast of money. Half the equipment was missing but they don’t care they got there money already
0 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you in good spirits. As per our recent discussions and the agreement we came to, we’re writing to inform you that all necessary steps to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration this situation caused—your satisfaction is incredibly important, and we’re committed to setting things right.
Mike Mike
Customer
The heater puts out a lot of heat and uses little fuel however, this model is top heavy, prone to tip and fuel leaks when it is tipped, so basically creates a fire hazard. The exhaust pipe on the bottom burn whatever it touches (another fire hazard) finally, the heater after only two uses, now is giving me.an error code. It is failing to ignite but not before it exhausts a LOT of noxious diesel fumes. I have been a fan of VEVOR products in the past but this thing ...I'm not a fan!
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Sandra Cossitt Sandra Cossitt
Remote
This is my second one of your diesel heaters I have one on front of my rv and one on the back This heater the remote has no window doesn’t make sense! My low review is only because of this no window on remote!!!! The remote is my understanding so you don’t have to go outside With no window you have to Such a bad idea Almost had my loyalty
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
J J
It creates heat....but not as much as my 5K
Vertical All in One 8 KW
I bought an 8K to more effectively heat my space than the 5K would, but since it does not, I have put the 5K back and the 8K is emergency backup if needed.
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Terry Terry
Error E06
Has a fan or motor E06 code, took it apart fan was good, so the motor quit working. Had it heating my ice fishing shack and we ended up having to sit in the vehicle on the lake ans keep it running to stay warm. Wouldn't recommend it for a outdoor use or for only means of heat.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for your patience and working with us. We're currently addressing your concerns and putting in effort to find a solution you'll be happy with. Keep an eye on your ticket and email for updates. For additional assistance, feel free to contact us.
Pattie Finley Pattie Finley
Vevor Heater
Horizontal All in One 8 KW
It keeps making a clicking noise every time it starts and it's continuous iit does not stop. And I don't know how to make the clicking noise stop
0 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
jed jed
toej
Horizontal All in One 5 KW
never arrived....................................................................................................................................................
0 people found this helpful

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