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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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Carsten Carsten
Leider etwas schwach
Horizontal All in One 8 KW
Die "8KW" Variante schafft es leider nicht, meine Doppelgarage (10,5 x 3,2 m) also insgesamt 33qm so warm zu machen, dass ich zufrieden wäre. Mir ist klar, dass die Garage nicht gedämmt ist, aber nach über 2 Stunden Betrieb unter Volllast, hab ich gerade mal knapp 13°C. Da hätte ich etwas mehr erwartet. Außentemperatur: 2°C
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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ROM ROM
FIL
BON PRODUIT POUR UTILISATION STANDARD
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Grant Grant
Bad glow plug
Separated 2 KW
Arrived with a faulty glow plug. I have to order a replacement otherwise the heater seems good
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Arlin Chang Arlin Chang
Worked great 3 times then died
Vertical All in One 8 KW
The heater was easy to set up and run. It worked flawlessly 3 times. The last time it ran, I unhooked it from power the next day, and 3 days later I tried to reconnect it to power and it seems to have just died. No power getting to the display..checked the fuse and wiring and everything seemed good, but still I'm getting no power to light up the display. Maybe the ecu died, and I don't know how to check it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Davis Davis
Mr
Does the job. Scratches.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
jean-charles jean-charles
Chauffage
Bon produit dans l'ensemble, fait le travail. Le problème est que la notice livrée dans le colis n'est pas en français, on peut la trouver en multi langue sur le site mais elle est faite pour plusieurs tableaux de commande, c'est très compliqué pour si retrouver.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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PG PG
MR
Horizontal All in One 8 KW
Good quality however I ordered two and only received one and customer service is very poor as they dont take responsibility for whole transport chain and leave it up to customer to try to claim.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Erkki Lähtevänoja Erkki Lähtevänoja
Almost perfect but the csp seal is rubbish.
The tank cap seal is really bad. It breaks and fuel spills out. The sizing is Chinese, can't you get a durable seal anywhere? It's a wonder they can't fix the seal. Otherwise good heater!
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Corey Radoll Corey Radoll
Director
Vertical All in One 5 KW
Fuel hose was kinked,I removed and added extra long hose Poor QA on this product
0 people found this helpful
Craig Craig
Mr
Separated 2 KW
Well priced and does heat well. Found the instructions to be wanting especially for the controller when trying to prime the diesel through to get it started the first time. Also had to replace the pipe clamps it came with a they are cheap and broke easily. The remote is average as doesn't always work but all in all its worth the price.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!

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