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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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Customer Reviews

4 Out of 5
Based on 6534 reviews
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John John
Heater won’t start up
Vertical All in One
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
johhnyx johhnyx
Ran OK for a few months then blower started screeching
Separated
Had to turn it off, blower started making horrendous noise like it was about to lock up. Could be very dangerous!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
ai ai
Unzufrieden
Regelung nach Temperatur funktioniert nicht, ständig Error 5 . Überhitzung . Regelung nach Heizstufen ok , noch........
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Johan Johan
Pas de thermostat
Vertical All in One
Moi j'ai le 8kw. Le même problème que le chauffage arrête pas à là température max obtenu. Je installé dans une serre. Et le temperature max et assez important. Sur le site de vente de Vevor c'est marqué le température et Réglable entre 0-40 degré celsius. "Son allumeur en céramique assure des démarrages rapides par temps froid". Mais en réalité c'est pas réglable. Ils démarre pas. Plutôt mensongère leur présentation. A quoi ça sert un chauffage réglable lequel ce réglé que par arrêté à la main quand ça devient trop chaud? Ou ouvrir un fenêtre.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Klaas Klaas
jammer erg veel lawaai
De kachel functioneert goed is alleen erg lawaaierig en dat komt voornamelijk van de diesel pomp . Nu hebben wij een stillere pomp besteld maar helaas doet deze het niet . En ja dan begint het we moeten speciale bestanden opsturen filmpje maken . Maar er is niets te filmen doet gewoon helemaal niets . Hun reactie ja nog een filmpje en wat is jullie order nr het staat gewoon bij hun in het systeem en als antwoord soms waterpomp dan diesel pomp nee de service is echt heel moeilijk voor een defecte pomp van 19 euro wat een bedrijf .
0 people found this helpful
Customer Service Reply: We hebben gemerkt dat het probleem dat u via e-mail hebt gemeld, is opgelost. We zijn blij dat uw probleem snel is opgelost. Mocht u nog vragen hebben, neem dan gerust contact met ons op.
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Troy Troy
Vevor 8kw heater is poor - do not buy.
Vertical All in One 8 KW
Works ok but is extremely noisy. Control panel is very vague and you cant's select metric units (Celsius) despite following the instructions to the letter. This product is poorly conceived.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
Lyne Bertrand Lyne Bertrand
Marche pu
Le plastique à fondu au tour du brûleur ! On peut pu s’en servir C’est un peu dangereux et ça fait longtemps qu’il a fait ça L’hiver passé
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Joe Borowski Joe Borowski
Mr
Separated 2 KW
The High-end Bluetooth switch doesn’t operate for any mode switching. The on/off works, but the mode switch doest’t work at all. Heater operates well, but I do need a new switch. Can you please send me a new one. Please ring me on 0402 905 833.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
Ian Ian
Mr
Absolutely rubbish. Doesn’t work ordered another. No customer service
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tomas Tomas
Mr
Horizontal All in One 8 KW
Bad positioning of exhaust outlet and air inlet when used portably as underneath . Exhaust fit is no good comes off easy and air supply tube not long enough to reach any distance from unit. I need unit on ground and hose to reach up approx 1.5m to inlet point in camper trailer not possible as is wasnt able to be used on my trip. Some major modifications will be required before i can use
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.

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