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VEVOR Spindle Motor 1.5KW Air Cooled CNC Spindle Motor 3HP ER11 CNC Milling Motor 8000-24000 R/min for Engraving machine

Customer Reviews for VEVOR Spindle Motor 1.5KW Air Cooled CNC Spindle Motor 3HP ER11 CNC Milling Motor 8000-24000 R/min for Engraving machine

1.5 KW
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4 Out of 5
Based on 153 reviews
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153 Reviews
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pissed off pissed off
unhappy customer
2.2 KW
I never received after one month of waiting. Then after price was raised, they cancelled order when showing in stock and told to reorder at higher price.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
ko ko
Cant get tech support
2.2 KW
I have been trying to connect tech support for so i can connect unit to my cnc. I have submitted several "contact us" notices.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. Please be informed that our after-sales team will work to resolve things quickly. they will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
David Humphrey David Humphrey
Issues
2.2 KW
I bought five to start. All worked on day one for an equipment build. I moved the equipment to a plant about 30 miles away on a cold day. After setup, two of the five motors didn’t work. I megged both and they failed at the 1000v range. I bought two more because I’m going in circles to try and get warranty issued. Only one of the two new motors worked. In summary, buy twice the amount you need to get enough working.
4 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.

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