Wasn't sure about buying online, but was very happy with the purchase and speed of delivery.
We bought two and they were very easy to install. (Unfortunately the supplied drill bit wouldn't sit central in my drill, so I had to purchase another one, but that is a minor issue as it was good to have one supplied with it in the first place).
They are easy to use and a real help when getting in and out of the pool.
Excellent item and easy company to deal with.