This product is well made with quality parts. We did have an issue with one piece missing but customer service is shipping it out. Very quick response time.
Great.. had a few things missing. But it's noo problem. I can figure out what to do with making replacement parts for it. Remember that I am a machinist, mechanic, welder, electrician. Nothing like having to come up with a good idea to make it work.
So the Jack was great the setup was a little bit difficult because the instructions are kind of sketchy but with a little bit of common sense it wasn't our difficult to put together however when I was putting it together I realized that I was missing a piece and that's when I dealt with the company itself about this part. Could not be happier with how the customer service has been from this company I got a reply within 3 hours of my initial complaint I'm missing the pedal that is needed to Jack the lift up and without argument they're sending me one now so as soon as I get that pedal this product would be absolutely perfect