stated 220v 50hz unit arrived had it all fitted and filled then during final inspection it was noticed that the motor was a 60hz unit now waiting apparently up to 5 days to hear from the supplier which sort of negates the quick shipping and puts my hoist out of order for god knows how long a week waiting for an outcome plus possibly another week for a return
to Vevor and another week for a replacement motor or whole unit At least a month with out my hoist
Customer Service Reply:
Dear customer,
Thanks for your message and sorry about the inconvenience caused.
We are glad to offer you the best service here.
Would you kindly send e-mail to support@vevor.com with your order number and the related photo or video to show the issue clearly please?
We will help you check it and reply you within 24 hours.
Please do not worry. We will offer satisfying solution after we figure it out.
Your any feedback will be highly appreciated.
Best regards,
Vevor Team
Wes Powell 
