Well made, easy to use. I used this attached to my front end loader to pull small stumps and roots from a hedge row. Has good clamping action and holds good with the teeth on the jaws.
I have never used this to pull a pallet. I have used this several times to pull fence posts and rebar stakes out of the ground with my tractor. Very useful and cost effective. I use a short chain or a soft chackle to connect it to my front end loader.
I bought this to pull skids of wood pellets and fertilizer to the back of my frailer, to assist in unloading. I haven't used it yet, but it is heavy quality made. I think it will last a long time.